Service Restored: Router Upgrade (Network Outages)

On Thursday morning, April 4, starting at 5:00 a.m., a network router will be upgraded making network connections (both wired and wireless) unavailable for approximately one hour in a number of buildings on campus (see Affected Buildings below).This upgrade is necessary to support future bandwidth upgrades and to expand campus wireless services.

Impact

During the upgrade a number of buildings will be without wired and wireless network connectivity, including the ability to connect remotely to departmental servers via the VPN, for approximately one hour.

Affected Services

Wired and Wireless Networking

Affected Buildings

Benson Earth Sciences, Coors Event Center, Environmental Health and Safety Center, Fiske, Fleming, Koelbel, Lesser House, Math, Observatory, Police and Parking Services Center, Speech-Language-Hearing, Wolf Law.

For More Information

If you have questions about this maintenance, please contact the IT Service Center at help@colorado.edu or call 303-735-4357 (5-HELP from a campus phone). Email and phone help is available Mondays through Thursdays, 7:00 a.m. to 10:00 p.m.; Fridays 7:00 a.m. to 7:00 p.m.; and Saturdays and Sundays, noon to 6:00 p.m. Learn more at http://oit.colorado.edu/service-center.