Service Restored: Enterprise Database

The campus Enterprise Database will undergo an update on Tuesday, July 17 making a number of online services unavailable including CU Boulder Identity Manager and Clicker registration.

Impact

During the update users will be unable to login to CU Boulder Identity Manager, Clicker registration, and Northstar lookup services. The Book Store data retrieval, QuickAdmit, SID to Username Service and Token Exchange services will also be affected (see Affected Services below).

Affected Services

• IdM (cuidm.colorado.edu) • Northstar (northstar.colorado.edu) • CUClickers (cuclickers.colorado.edu) In addition, the following "web services" and applications that are related to UIS portals will be impacted: • Book Store data retrieval • QuickAdmit (CEPS quick provisioning) • Sid2UserNameService • TokenExchange (provides some single-sign-on access to other resources via the UIS student portal) The following services will be delayed while the ED is down: • Rosters (sympa) - Sync attempts will fail but otherwise should use cached data • CULearn TAC Powerlink • Mail Routing Updates (handled by Identity Manager)

For More Information

Please contact the IT Service Center at help@colorado.edu or call 303-735-4357 (5-HELP from a campus phone) if you have questions. Phone help is available from 8 a.m. to 7 p.m. Monday through Friday.