|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Campus Auto Attendant Call Centers||Wednesday, July 30, 2014 - 10:00am|
|Service Issue Updated: Voicemail Indicator Lights||Wednesday, July 30, 2014 - 12:53pm|
|Service Issue Reported: VoiceThread||Wednesday, August 20, 2014 - 1:48pm|
The campus Enterprise Database will undergo an update on Friday, March 29 at 5:00 a.m. making a number of online services unavailable for up to two hours including Mobile MyCUInfo, CU-Boulder Identity Manager, WebAccess and Clicker registration.
During the update users will be unable to login to CU-Boulder Identity Manager, Clicker registration, Mobile MyCUInfo, and Northstar lookup services. Also, any service using WebAccess for login purposes (e.g. Qualtrics, CDLib, Kronos) will also be impacted. The Book Store data retrieval, QuickAdmit, SID to Username Service and Token Exchange services will also be affected (see Affected Services below).
If you have questions about this maintenance, please contact the IT Service Center at firstname.lastname@example.org or call 303-735-4357 (5-HELP from a campus phone). E-mail and phone help is available Mondays through Thursdays, 7:00 a.m. to 10:00 p.m.; Fridays 7:00 a.m. to 7:00 p.m.; and Saturdays and Sundays, noon to 6:00 p.m. Learn more at http://oit.colorado.edu/service-center.
Service alerts are posted for planned service maintenance and unplanned service outages.
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303-735-4357 (5-HELP) or email@example.com
7:30 a.m. – 8:00 p.m.
12:00 noon – 6:00 p.m.