|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Student Printing and Scanning (SPS) mobile printing||Wednesday, December 7, 2016 - 8:29am|
|Service Issue Updated: Red Hat Satellite (redhat.colorado.edu)||Thursday, November 3, 2016 - 12:40pm|
|Service Maintenance Scheduled: My Leave, Finance Resources (FIN), and Human Capital Management (HCM)||Saturday, December 10, 2016 - 6:00am||Saturday, December 10, 2016 - 6:00pm|
|Service Maintenance Scheduled: ServiceNow (ticketing system)||Thursday, December 15, 2016 - 7:00pm||Thursday, December 15, 2016 - 9:00pm|
UPDATE: The maintenance scheduled to start at 11 p.m. Saturday night, January 12, has been cancelled. The next scheduled maintnenace for D2L is February 9.
Desire2Learn, CU-Boulder’s online learning environment, will undergo maintenance conducted by the vendor and be unavailable from 11 p.m. Saturday night, January 12 to 5 a.m. Sunday, January 13. This maintenance, scheduled and carried out by the vendor, is part of the regularly scheduled monthly maintenance that occurs on the second Sunday of every month. Although the timing of this outage is less than ideal for our campus, it is important that this maintenance occur before the start of classes.
Desire2Learn will be unavailable during the maintenance window which is expected to last from 11 p.m. on Saturday, January 12 to 5 a.m. Sunday, January 13. During the maintenance users will be unable to log in to the service.
If you have questions about Desire2Learn or this maintenance, please contact the IT Service Center at firstname.lastname@example.org or call 303-735-4357 (5-HELP from a campus phone). E-mail and phone help is available Mondays through Thursdays, 7:00 a.m. to 10:00 p.m.; Fridays 7:00 a.m. to 7:00 p.m.; and Saturdays and Sundays, noon to 6:00 p.m. Learn more at http://oit.colorado.edu/service-center.
Service alerts are posted for planned service maintenance and unplanned service outages.
To subscribe to service alerts, log into this website by clicking the "Login to subscribe" link near the top of this service alert. Once logged in, scroll to the bottom of this page and click on the grey (+)Subscribe button to subscribe to all service alert content.
Learn more by visiting OIT's Service Alert Subscription page.