In order to complete maintenance on the CULearn service, the service will be unavailable for approximately 30 minutes on Friday, April 13 starting at 10 p.m. It is anticipated that the service will be restored by 10:30 p.m. that night.
Update 4/13/12 1:40 p.m.
During the maintenance, a new Java certificate will be applied. After the maintenance, you may see a pop-up window indicating that there is an expired Java certificate. If you see this pop-up, it means that you need to clear your computer's Java cache. Follow our step-by-step instructions for how to do this on both Macintosh and Windows.
During the maintenance, customers will be unable to log in to CULearn.
If you have questions about CULearn or this maintenance, please contact the IT Service Center at firstname.lastname@example.org or call 303-735-4357 (5-HELP from a campus phone). Phone help is available from 8 a.m. to 7 p.m. Monday through Friday.
Service alerts are posted for planned service maintenance and unplanned service outages.
To subscribe to service alerts, log into this website by clicking the "Login to subscribe" link near the top of this service alert. Once logged in, scroll to the bottom of this page and click on the grey (+)Subscribe button to subscribe to all service alert content.
Learn more by visiting OIT's Service Alert Subscription page.