| Title | Created | Resolved | |
|---|---|---|---|
| Service Maintenance: Microsoft Exchange | Friday, May 24, 2013 - 10:00pm | Friday, May 24, 2013 - 11:59pm | VIEW |
| Service Maintenance: UCB Files | Friday, May 24, 2013 - 10:00pm | Friday, May 24, 2013 - 11:59pm | VIEW |
| Service Maintenance: Mediasite Classroom Capture | Saturday, May 25, 2013 - 6:00am | Saturday, May 25, 2013 - 6:00pm | VIEW |
| Service Maintenance: Router Upgrade (Network Outages) | Thursday, May 30, 2013 - 6:00am | Thursday, May 30, 2013 - 7:00am | VIEW |
One-Time Password (OTP), a secure authentication system, provides an extra layer of security for sensitive data and information by requiring a six-digit password that is only valid for one login. This password, generated approximately every 30 seconds, is provided to the customer by a hardware authenticator device and is required in combination with a user name and PIN.

In contrast to static passwords, one-time passwords are not vulnerable to malicious users recording or obtaining the user name and password to access the resource. Without the proper combination of user name, PIN, and one-time password, no one can gain access to secured resources.
One-time Password Authentication's service level: 3
Learn more about Service Level Commitments.