UIS will perform service maintenance on enterprise applications from 6 a.m. to 6 p.m. on Sunday, March 24. During this time Campus Solutions, MyCUInfo, Buff Portal, and some of the resources accessed through these services, will be unavailable (see Affected Services below). Services that are linked through the portals, but not otherwise dependent upon them, will still be accessible through direct links (see Affected Services below).

Service Restored at 11:04 AM on 3/20/2024: Access to the Touchpoint Contact Center Application has been restored. Campus call centers should be available to take calls again.

Service Restored at 7:30 AM on 3/24/2024: Jamf Pro, the service powering Secure Computing for Apple Devices has been restored.

The campus Cisco AnyConnect VPN service will undergo an update from 2 to 4 p.m. on Tuesday, March 19. VPN services will not be interrupted during the update process; however, after this change users will be prompted to authenticate with Duo Multi-factor authentication for new VPN sessions.

Please Note: This change was originally scheduled for March 14 but was postponed due to the campus closure.

The Jira work management service will undergo an upgrade which will make it unavailable from  4 to 6 p.m. on Wednesday, March 13. This downtime is necessary to upgrade Jira to the latest version.

Impact

Jira will be unavailable from 4 to 6 p.m on Wednesday, March 13. 

Turnitin will undergo maintenance by the vendor from 8 a.m. to 12 p.m. on Saturday, March 16. During this timeframe, Turnitin.com and the Canvas Turnitin integration will not be available.

Impact

Turnitin.com and the Canvas Turnitin integration will not be available for the duration of the 4-hour maintenance window and users will be unable to access Turnitin features during this time.

Affected Services

Turnitin