Service Restored: Microsoft Teams
Service issue Restored at 6:30 PM on 1/27/2024: All issues impacting Microsoft Teams have been resolved. As of 6:30 PM on 1/27 Microsoft reported that after extended monitoring and various optimizations and mitigation efforts, they have confirmed that our Microsoft Teams service and features have been restored or returned to optimal health.
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Data Privacy Week: Take Control of Your Data!
Service Maintenance Completed: Enterprise Applications including Campus Solutions & Portals
UIS will perform service maintenance on enterprise applications from 6 a.m. to 12 p.m. on Sunday, January 21. During this time Campus Solutions, MyCUInfo, Buff Portal, and some of the resources accessed through these services, will be unavailable (see Affected Services below). Services that are linked through the portals, but not otherwise dependent upon them, will still be accessible through direct links (see Affected Services below).
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Service Restored: ServiceNow not Receiving Email
Service Restored at 1:12 PM on 1/12/2024: ServiceNow is receiving emails on all accounts. There was an issue w/ the OAuth tokens in SN. OIT will continue to investigate why this issue occurred.
Service Issue Reported at 12:15 PM on 1/12/2024: OIT is aware that ServiceNow (the ticketing system used by OIT as well as other departments) is currently not receiving inbound email. Outbound email is not impacted at this time. OIT is investigating the issue.
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Service Maintenance Completed: IdentiKey Manager & Grouper
The January admissions decision release, which will start on Wednesday, January 17, could cause delays for IdentiKey creation, account changes and other processes within the IdentiKey Manager service.
Impact
The January admissions decision release may cause delays for IdentiKey creation, account changes and other processes within the IdentiKey Manager service and Enterprise Access Management (Grouper). This process will start at 5 p.m. on Wednesday, January 17 and conclude by 5 p.m. on Friday, January 19.
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Service Maintenance Completed: Canvas
OIT will perform maintenance on the LMS Manager (a system that supports Canvas) from 10 a.m. to 11 a.m. on Wednesday, January 10. It is possible that instructors may receive an error if they attempt to create a Canvas course via MyCUInfo during this window. If you encounter an error, please wait until after the maintenance window and then try again.
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Service Maintenance Completed: Wi-Fi in multiple campus buildings
Update at 7:20 am: Maintenance is complete and services have been tested and verified.
Wi-Fi connectivity will be unavailable in multiple campus buildings (see Affected Buildings below) between 6:30 and 7:15 a.m. on Thursday, January 11, while the Wi-Fi controller software is updated. This update is necessary to fix bugs.
Impact
Wireless services, including UCB Wireless, UCB Guest, and eduroam, will be unavailable in a number of campus buildings (see Affected Buildings below) between 6:30 and 7:15 a.m. on Thursday, January 11.