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Service Restored: VPN Access

Last Updated: 09/24/2012
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Issue Start Date/Time 
Thu, 09/20/2012 - 1:56pm
Issue Resolved Date/Time 
Thu, 09/20/2012 - 2:15pm
Description 

Service Restored at 2:15 p.m.:  The SSL VPN service is again available.

Service Issue Reported at 1:56 p.m.:  Technical issues with a network router may be impacting the SSL virtual private network (VPN) service, which includes both Network Connect and the Web interface. Users may be unable to log in or may be disconnected from VPN. OIT is working on the issues and expects the service to be restored shortly. More information will be posted here as it becomes available.

Impact 
Users may be unable to log in or may be disconnected from VPN.
Affected Services 
SSL virtual private network (VPN) service, which includes both Network Connect and the Web interface