|Title||Start Date & Time||End Date & Time|
|Service Issue Updated: Red Hat Satellite (redhat.colorado.edu)||Thursday, November 3, 2016 - 12:40pm|
|Service Maintenance Scheduled: My Leave, Finance Resources (FIN), and Human Capital Management (HCM)||Saturday, December 10, 2016 - 6:00am||Saturday, December 10, 2016 - 6:00pm|
|Service Maintenance Scheduled: Marine Street Electrical Power||Tuesday, December 13, 2016 - 6:00am||Tuesday, December 13, 2016 - 6:00pm|
|Service Maintenance Scheduled: ServiceNow (ticketing system)||Thursday, December 15, 2016 - 7:00pm||Thursday, December 15, 2016 - 9:00pm|
|Service Maintenance Scheduled: Electronic Research and Administration (eRA)||Saturday, December 17, 2016 - 8:00am||Saturday, December 17, 2016 - 2:00pm|
Service Restored at 2:09 p.m.: Desire2Learn has addressed the issues, and the system is again functioning normally.
Service Issue Reported at 12:37 p.m.: Some users in the Desire2Learn online learning environment are experiencing slower-than-expected response times when using the system. OIT is working with the Desire2Learn vendor so that they can address the technical issues. More information will be posted here as it becomes available.
Faculty, staff, and students are experiencing slow response times.
The Desire2Learn vendor reported the following technical issue that was resulting in slow response times in Desire2Learn: A database issue in the SaaS facility has been intermittently causing slow or interrupted access for some clients over the past few days.
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