Service Issue Resolved: Access to on- and off-campus websites and resources intermittent

Last Updated: 09/10/2012
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Start Date & Time

Sun, 07/15/2012 - 4:30am

End Date & Time

Sun, 07/15/2012 - 11:45am

Description

Issue Resolved: 11:45 am

OIT has rebooted one of the two boarder routers (TCOM) and all services appears to be performing normally.

 

Issue Reported: 9:55 am

OIT has received reports from campus users experiencing problems accessing on- and off-campus websites (mycuinfo, www.colorado.edu etc.) and is currently troubleshooting the problem. At this time the performance issues are intermittent. Note: while the issue was first reported at 9:55 am, OIT received automatic notification from their monitoring systems and from clients that some on-campus web pages, Email access, and VPN access were unavailable from both on-campus and off-campus locations.

More information will be posted here as it becomes available.