Service Issue Resolved: ISIS and Portal Slowness

Last Updated: 07/11/2012
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Start Date & Time

Wed, 07/11/2012 - 2:30pm

End Date & Time

Wed, 07/11/2012 - 3:43pm

Description

Issue Resolved at 3:43 pm: The performance issue with all enterprise applications and services has been resolved. Access to all services has been restored.

Issue Start Approximately 2:30 pm: An Internet service issue is causing the ISIS student information system and portals to operate slowly. Applications/systems impacted include (but not exclusively): HR, Finance, ISIS, DARS, ERA, document management, portals and others. The performance issue has been identified as a problem with a vendor, Hosting.com, and they are currently troubleshooting the problem. More information will be posted as it becomes available.