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Cisco VPN Troubleshooting on Windows - Adjust the MTU
Last Updated: 10/19/2012
This tutorial applies to the following operating system(s):
WINDOWS
Overview
This is the sixth step in troubleshooting Cisco VPN connection problems on Windows. Follow the steps found in the Troubleshooting Guide in order.
Note: This step should be performed only if the client is able to connect but is unable to browse after connecting.
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Step 1
Click on Start, then All Programs.
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Step 2
Choose CU VPN Client.
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Step 3
Click on the MTU Setter Application button.
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Step 4
Adjust all connections to 1200.
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Step 5
Restart your computer.
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Step 6
If this does not work, repeat steps 1-3 using an MTU size that is smaller by 100 each time.
Related Tutorial(s)
- Cisco VPN Troubleshooting on Windows - Check for Internet Connectivity
- Cisco VPN Troubleshooting on Windows - Check to Make Sure VPN Service is Running
- Cisco VPN Troubleshooting on Windows - Connect with an Ethernet cable directly to the Cable/DSL Modem
- Cisco VPN Troubleshooting on Windows - Restart Your Computer
- Cisco VPN Troubleshooting on Windows - Uninstall and then Reinstall the VPN Client
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