Service Issue Resolved: Exchange Connection Issues

Last Updated: 02/28/2012
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Start Date & Time

Tue, 02/28/2012 - 9:30am

End Date & Time

Tue, 02/28/2012 - 11:16am

Description

Update: Tuesday, February 28 at 11:16 a.m.

Connections to the campus Exchange service appear to be returning to normal.

Update: Tuesday, February 28 at 9:30 a.m.

The Exchange service is still experiencing slowness and frequent disconnects. OIT expects to put a solution in place which should restore the service to normal operation by 11 a.m. More information will be posted here as it becomes available. We apologize for the disruption these issues are causing and are working to resolve the issues as quickly as possible.

Update: Monday, February 27 at 5:02 p.m.

OIT implemented a change at 5 p.m. that is expected to resolve the issue. This change should not adversely affect connections to the service. Unfortunately we were unable to make a change earlier without adversely affecting other services.

We thank you for your patience today while we were working to resolve these issues. We realize that the inconsistent service made it a challenge to communicate today and apologize for the disruption this caused.

Update: Monday, February 27 at 1:49 p.m.

Exchange is still experiencing issues. OIT is working to resolve this issue. Updates will be posted here as they become available.

Update: Monday, February 27 at 12:37 p.m.

This service issue has been resolved.

Start Time: Monday, February 27 at 11:24 a.m.

OIT is investigating extreme slowness and frequent disconnects of Exchange Web services. More information will be posted here as it becomes available. We apologize for any inconvenience.

Impact

This impacts potentially all Exchange customers, including those accessing the web directly, or Outlook and other clients using the web environment to connect.

Affected Services

Exchange Web Services