Title Created Resolved
Service Maintenance: UCB Files Friday, May 24, 2013 - 10:00pm Friday, May 24, 2013 - 11:59pm VIEW
Service Maintenance: Microsoft Exchange Friday, May 24, 2013 - 10:00pm Friday, May 24, 2013 - 11:59pm VIEW
Service Maintenance: Mediasite Classroom Capture Saturday, May 25, 2013 - 6:00am Saturday, May 25, 2013 - 6:00pm VIEW
Service Maintenance: Router Upgrade (Network Outages) Thursday, May 30, 2013 - 6:00am Thursday, May 30, 2013 - 7:00am VIEW
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Service Maintenance: Enterprise Database

Last Updated: 11/01/2011
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Issue Start Date/Time 
Thu, 11/03/2011 - 6:00am
Issue Resolved Date/Time 
Thu, 11/03/2011 - 7:00am
Description 

The servers which provide database functions for many campus services will undergo an update on Thursday, November 3 making a number of online services unavailable including CUConnect, CU-Boulder Identity Manager and Clicker registration (see the complete list below).

Impact 
During the update users will be unable to login to CUConnect, CU-Boulder Identity Manager, Clicker registration, Web Services, Northstar lookup services, Book Store data retrieval, QuickAdmit, SID to Username Service and Token Exchange, and other services will be delayed (see details under Affected Services).
Affected Services 
CUConnect (cuconnect.colorado.edu), Identity Manager (cuidm.colorado.edu), Northstar (northstar.colorado.edu), CUClickers (cuclickers.colorado.edu). In addition, the following "web services" and applications that are related to UIS portals will be impacted: Book Store data retrieval, QuickAdmit (CEPS quick provisioning), Sid2UserNameService, TokenExchange (provides some single-sign-on access to other resources via the UIS student portal). Services delayed while enterprise database is down include: Rosters, CULearn Webgrade, CULearn TAC Powerlink Mail Routing Updates.
For More Information 
Please contact the IT Service Center at help@colorado.edu or call 303-735-4357 (5-HELP from a campus phone) if you have questions. Phone help is available from 8 a.m. to 7 p.m. Monday through Friday.