Service Issue Resolved: Slow Internet

Last Updated: 10/21/2011
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Start Date & Time

Fri, 10/21/2011 - 11:19am

End Date & Time

Fri, 10/21/2011 - 4:31am

Description

Update: Internet speed should appear normal, as the service has been restored.

Previous alert:

OIT Networking has received multiple reports of traffic slowness with off-campus entities.   We believe this is related to the 10gig upgrade that was activated on Tuesday 10/18/11, and primarily affects research traffic and portions of normal commodity internet traffic (i.e. www.cnn.com).  We are working with our service providers to determine the problem and apologize for any inconvenience.

Affected Services

Internet, primarily affecting research traffic and portions of normal commodity internet traffic (i.e. www.cnn.com).

For More Information

If you have questions about this maintenance, please contact the IT Service Center at help@colorado.edu or call 303-735-4357 (5-HELP from a campus phone). Phone help is available from 8 a.m. to 7 p.m. Monday through Friday.