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Service Restored: Enterprise Database

Submitted by stauffeg on

Start Date & Time

End Date & Time

Description

Service Restored at 4:57 p.m.: The campus Enterprise Database service has been restored. Testing has shown that dependent services are working as expected. We apologize for the delay in communicating this update. 

Service Issue Reported 2:57 p.m.: The campus Enterprise Database is experiencing intermittent issues which in turn could be affecting the following campus services:

CU Boulder Identity Manager (cuidm.colorado.edu)
Mobile MyCUInfo (m.colorado.edu/mycuinfo)
Northstar (northstar.colorado.edu)
Federated Auth (Shibboleth)
Applied Math “service”
Salesforce
Study Abroad database view
Book Store data retrieval
QuickAdmit (CEPS quick provisioning)
Sid2UserNameService
TokenExchange
Faculty Report of Professional Activity (FRPA)
Disclosure of External Professional Activity (DEPA)
Google Apps provisioning process
O365 Provisioning (persistent search)
Downstream data feeds/interfaces
D2L Course Request in the Faculty Toolkit
CUBS CRM Retrieval and Adoption Data Send
iVote
Logins to MyCUHub
Grouper
D2L course provisioning via SAIP
Mailhome Resets - Office 365
Mailhome Resets - International Admits

OIT is working with University Information Systems (UIS) to address the issue and more information will be reported here as it becomes available.