Service Restored: Outlook and Outlook Web App (OWA)

Service Restored 7:01 p.m.: Microsoft has reported the Outlook and Outlook Web App (OWA) connection issue has been resolved. Engineers are still investigating the issue to ensure the service will continue to function as expected.  

Issue Update 3:12 p.m.: Microsoft engineers have reconnected the service to an alternate network capacity, which further reduced impact. Network engineers continue to repair the connectivity issue to address the underlying cause.

Issue Update 9:56 a.m.: Microsoft has released an update noting that their engineers are actively investigating an issue in which some customers may be experiencing problems accessing or using Exchange Online services or features. Affected users may be unable to connect to the Exchange Online service when using multiple protocols including Outlook, Outlook Web App (OWA), Exchange ActiveSync (EAS), and Exchange Web Services (EWS). 

Issue Reported 9:44 a.m.: Users are reporting connection problems with Outlook and Outlook Web App (OWA). OIT is investigating the issue and more information will be posted here as it becomes available.