Issue Resolved at 7:55 a.m., 4/18/14: Xerox upgraded the Student Printing & Scanning MobilePrint service and this has resolved the problem with printing single-sided jobs using the mobile print service.
Issue Reported at 11:34 a.m., 4/3/14: Currently single-sided print jobs, sent via the mobile print service, are printing as duplex print jobs. Xerox personnel are working with Pharos on a resolution. In the meantime, customers may use local drivers available at http://www.colorado.edu/oit/services/teaching-learning-spaces/student-pr... to print single-sided copies. This issue is not affecting printing from OIT computer lab machines.
Service alerts are posted for planned service maintenance and unplanned service outages.
To subscribe to service alerts, log into this website by clicking the "Login to subscribe" link near the top of this service alert. Once logged in, scroll to the bottom of this page and click on the grey (+)Subscribe button to subscribe to all service alert content.
Learn more by visiting OIT's Service Alert Subscription page.
303-735-4357 (5-HELP) or firstname.lastname@example.org
7:30 a.m. – 8:00 p.m.
12:00 noon – 6:00 p.m.