Service Restored: SPS Mobile Print

Last Updated: 04/18/2014
Login to subscribe

Start Date & Time

Thu, 04/03/2014 - 11:54am

End Date & Time

Fri, 04/18/2014 - 7:55am

Description

Issue Resolved at 7:55 a.m., 4/18/14: Xerox upgraded the Student Printing & Scanning MobilePrint service and this has resolved the problem with printing single-sided jobs using the mobile print service.

Issue Reported at 11:34 a.m., 4/3/14: Currently single-sided print jobs, sent via the mobile print service, are printing as duplex print jobs. Xerox personnel are working with Pharos on a resolution. In the meantime, customers may use local drivers available at http://www.colorado.edu/oit/services/teaching-learning-spaces/student-pr... to print single-sided copies. This issue is not affecting printing from OIT computer lab machines.