Service Restored: ISIS and Portals

Last Updated: 12/20/2013
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Start Date & Time

Fri, 12/20/2013 - 3:30pm

End Date & Time

Fri, 12/20/2013 - 4:40pm

Description

Service Restored at 4:40 p.m.: UIS is reporting that portal and enterprise application access has been restored.

Service Issue Updated at 4:10 p.m.: UIS has identified a network routing issue as the cause of the portal's and other business enterprises' unavailability. They have engaged the vendor and are working to restore all services.

Service Issue Reported at 3:30 p.m.: OIT has received reports that customers are not able to log into ISIS and MyCUInfo. University Information Systems (UIS) has been notified and is currently investigating the issue. More information will be posted here as it becomes available.

Affected Services

ISIS systems such as Campus Solutions, eRA, DARS, the Admissions Application, CRM, Peoplesoft HRMS and Finance, Singularity Document Management System, COGNOS, and the campus portals (MyCUInfo and MyCUBoulder) could be affected.