Service Restored: Degraded Network Services (Wired & Wireless)

Last Updated: 06/13/2013
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Start Date & Time

Fri, 06/07/2013 - 2:01pm

End Date & Time

Sat, 06/08/2013 - 6:28am

Description

Service Issue Reported at 2:01 p.m.: Loss and degradation of network connection (both wired and wireless) has been reported by a variety of campus departments. OIT is investigating.

Service Restored at 6:28 a.m., Saturday, June 8: It is believed that the network degradation experienced was related to issues reported with the Cisco VPN, as documented at http://www.colorado.edu/oit/node/12267. Therefore, the upgrade of campus border routers that took place Saturday morning to restore the Cisco VPN also seems to have successfully restored network services to full working order.

Affected Services

Networking Services

Additional Information from Vendor

For more information about this incident please see the Incident Report for VPN Outage Related Border Router.