|Title||Start Date & Time||End Date & Time|
|Service Issue Updated: Microsoft Exchange||Thursday, June 30, 2016 - 10:12am|
|Service Issue Reported: Qualtrics||Thursday, June 30, 2016 - 1:47pm|
|Service Restored: Google Calendar||Thursday, June 30, 2016 - 8:55am||Thursday, June 30, 2016 - 12:56pm|
|Service Maintenance Scheduled: VoiceThread||Saturday, July 2, 2016 - 10:00pm||Sunday, July 3, 2016 - 6:00am|
Service Issue Reported at 11:47 a.m.: Intermittent service impacts to the Cisco VPN have been reported. OIT is investigating and the vendor has been engaged for troubleshooting.
Service Issue Updated at 3:48 p.m.: Border router/firewall maintenance has been scheduled for 6:00 a.m., Saturday, June 8 to address the Cisco VPN issue.
Service Issue Updated at 6:03 p.m.: The primary campus border router unexpectedly reset itself at 5:30 p.m. and was offline for approximately 15 minutes. While restoring the configuration to a clean production state, the primary firewall processors crashed and initiated a reset of the firewall. Service appears to be back to normal but OIT will continue to monitor it. A code upgrade has already been scheduled for 6am tomorrow (Saturday) morning.
Service Restored at 6:28 a.m., Saturday, June 8: Upgrade of campus border routers was successful. All systems normal.
Cisco VPN provides a secure on-campus network connection for users who are away from campus or on UCB Wireless. Service impacts have been reported by CU Foundation, Athletics, and some off-campus users.
For more information about this incident please see the following incident reports:
Service alerts are posted for planned service maintenance and unplanned service outages.
To subscribe to service alerts, log into this website by clicking the "Login to subscribe" link near the top of this service alert. Once logged in, scroll to the bottom of this page and click on the grey (+)Subscribe button to subscribe to all service alert content.
Learn more by visiting OIT's Service Alert Subscription page.