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Service Restored: Adobe Connect, Qualtrics and SharePoint Will Be Unavailable

Submitted by krlu2891 on

Start Date & Time

End Date & Time

Description

OIT is moving an F5 web application unit tonight. As a result, three campus services that utilize these units will be unavailable for approximately 15 minutes during the move:  Adobe Connect Web conferencing system; Qualtrics survey tool; and SharePoint file-sharing tool.

The move is scheduled to happen between 5:30 p.m. and 6:00 p.m. on Thursday, Jan. 10, 2013. This work is necessary to better optimize and structure datacenter switches prior to the start of the semester.

Impact

Three campus services will be unavailable for approximately 15 minutes during the move, and users will be unable to log in or utilize them: Adobe Connect Web conferencing system; Qualtrics survey tool; and SharePoint file-sharing tool.

Affected Services

Adobe Connect Web, Qualtrics and SharePoint

For More Information

If you have questions about this, please contact the IT Service Center at help@colorado.edu or call 303-735-4357 (5-HELP from a campus phone). Email and phone help is available as follows: Mondays through Thursdays, from 7:00 a.m. to 10:00 p.m.; Fridays from 7:00 a.m. to 7:00 p.m.; and Saturdays and Sundays, from noon to 6:00 p.m. Learn more athttp://oit.colorado.edu/service-center.