| Title | Created | Resolved | |
|---|---|---|---|
| Service Maintenance: Mediasite Classroom Capture | Saturday, May 25, 2013 - 6:00am | Saturday, May 25, 2013 - 6:00pm | VIEW |
| Service Maintenance: Router Upgrade (Network Outages) | Thursday, May 30, 2013 - 6:00am | Thursday, May 30, 2013 - 7:00am | VIEW |
IT Service Center Hours Extended
A universal lament of busy people is that there aren’t enough hours in the day to accomplish everything, but the Office of Information Technology is changing that. Well, we’re not exactly slowing down the earth’s rotation, but we are extending the hours in each day that you can get e-mail or phone support from the IT Service Center—commonly referred to as 5-HELP.
Starting August 20, the IT Service Center will open earlier and stay open later on weekdays, and we’ll also have regular weekend hours for the first time.
Our new hours for e-mail and phone support will be:
|
Day |
Open |
Close |
|
Monday - Thursday |
7:00 a.m. |
10:00 p.m. |
|
Friday |
7:00 a.m. |
7:00 p.m. |
|
Saturday and Sunday |
12:00 noon |
6:00 p.m. |
You can reach the IT Service Center by e-mailing help@colorado.edu or calling 303-735-4357 (5-HELP from a campus phone). Our hours for walk-in service at the Telecommunications Center will continue to reflect regular campus business hours (8:00 a.m. to 5:00 p.m. during the academic year, and 7:30 a.m. to 4:30 p.m. during the summer).
We hope that these extended hours make it easier to get the IT support you need, when you need it, and in some small way it helps you find some extra time in your busy day.
OIT News