|TO:||Boulder Campus Teaching & Research Faculty, Staff, Deans, Directors, Dept Chairs|
|FROM:||Information Technology Services|
Jane Folger, Associate Director of Voice Services & Physical Infrastructure
|DATE:||May 19, 2011|
|SUBJECT:||New Backup Power Supplies Will Increase Network Reliability|
During the summer term, Information Technology Services will complete the installation of new uninterruptible power supplies (UPS) for network switches throughout the campus. These devices will provide backup battery power to sustain network switches during short-duration power outages or fluctuations so that access to campus network services, including UCB Wireless, is not interrupted.
A majority of network outages occur when there is a short-term power disruption, often lasting just a few minutes. The new UPSs will be scaled to handle power outages of up to 30 minutes so your online work can continue despite these disruptions.
The installation of the UPSs is expected to start May 26 and be completed before the start of the fall semester. There will be brief network outages—no more than 10 minutes—during installation of the UPSs which will be scheduled on weekday mornings between 5:30 and 7 a.m. ITS networking representatives will work with departmental Computer Support Representatives to schedule the installations in advance. These infrastructure improvements, which are aimed at improving network reliability, will come at no direct cost to departments.
If you have questions about the installation of these new backup power supplies, please contact the IT Service Center at firstname.lastname@example.org or call 303-735-4357 (5-HELP from a campus phone). Phone help is available Monday through Friday from 8 a.m. to 7 p.m.