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Microsoft Security Tools Misidentifying Google Chrome as Virus

Last Updated: 10/19/2012

On Friday, September 30, Microsoft Forefront and Security Essentials, the two recommended antivirus solutions for campus network users, started misidentifying Google Chrome as a virus and automatically removing it from computers on which both are installed. Microsoft has since resolved the conflict by releasing new virus definitions for Forefront and Security Essentials but you must update your virus definitions (see instructions below) before you will be able to reinstall Chrome on affected computers.
 
After updating your virus definitions using the directions referenced below, you should be able to download. Chrome and reinstall the browser. If you have questions about any part of this process, please contact the IT Service Center at help@colorado.edu or call 303-735-4357 (5-HELP from a campus phone).

Forefront and Security Essentials Update Instructions:

  1. Open Microsoft Forefront or Security Essentials.
  2. To check for new definitions manually, click the Update tab and then click Update.

Alternate Forefront Instructions for Older Versions:

  1. Open Microsoft Forefront.
  2. Click on the drop-down arrow next to the help icon and select Check for Updates.
  3. You may be prompted to allow the following program to make changes to your computers. Click Yes.