Title	Created	Resolved
Service Maintenance: Microsoft Exchange	Friday, May 24, 2013 - 10:00pm	Friday, May 24, 2013 - 11:59pm	VIEW
Service Maintenance: UCB Files	Friday, May 24, 2013 - 10:00pm	Friday, May 24, 2013 - 11:59pm	VIEW
Service Maintenance: Mediasite Classroom Capture	Saturday, May 25, 2013 - 6:00am	Saturday, May 25, 2013 - 6:00pm	VIEW
Service Maintenance: Router Upgrade (Network Outages)	Thursday, May 30, 2013 - 6:00am	Thursday, May 30, 2013 - 7:00am	VIEW

Consulting and Professional Services

Last Updated: 10/19/2012

Overview

OIT offers a variety of consulting and professional services for faculty, staff, students, and campus departments. Explore the options below.

Service	Who May Get It	Features
Academic Media Services	Faculty, select staff, and students	Consult with faculty on the inclusion of multimedia in their research and teaching. Consult with faculty and students on effective practices for producing multimedia projects on their own.
Academic Technology Consultants	Faculty members	One-on-one consulting Small group workshops Help with the development and implementation of projects involving technology Research on technologies that may compliment faculty's teaching efforts in the future Liaisons between the faculty and other units of OIT
Dedicated Desktop Support	Any campus department, for a fee	Desktop Support has a guaranteed 4 hour response to our customers and strives to respond in 30 minutes. Provides support for desktops, laptops, tablets, smart phones, printers, multifunction devices, and other personal computing devices. Customers of Desktop Support are enrolled in a spare computer program. In the event of a hardware failure, employees will receive a spare computer until their computer repair and returned, minimizing productivity loss and downtime.
Managed Services and Consulting	Anyone, for a fee	In addition to full system administration support for Windows and Linux systems, we provide a virtual infrastructure where you can "rent" servers as needed. Think of this as a campus private cloud. We also provide full application support for any of your application needs. Current application support areas including Wiki support, Imaging support, Video Conferencing support, and classroom capture support.
Security Risk Assessments	Any campus department.	Assess IT related risk to your department within the CU-Boulder Risk Management Framework. Receive advice on how to best identify, classify, and protect your IT data assets. Develop both focused and broad steps to address IT related risk for your department.
Statistical and Mathematical Software Consulting	Faculty, staff, and students	Consulting can be requested for these programs: SAS, SPSS, R, IDL, and Mathematica.

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