Everything was wet. From her apartment furnishings and food to clothes and personal keepsakes. But it was the Macbook and all the data that was on it that was the crushing blow.
“The computer and school books were the hardest hit for me,” said Anna Cooper. “I could replace the clothes and furniture.” But losing the photos and class notes that she had stored on her Mac laptop was particularly devastating for the senior who is pursuing a degree in Psychology and a TEFLA certification.
Everybody can use computer troubleshooting help from time to time. Right? And if it’s offered at no charge? Well, then you’re probably asking yourself “where do I sign up?”
Adobe recently announced that there will no longer be new versions of the Creative Suite products (i.e., Photoshop, Illustrator, InDesign, etc.) offered through the traditional suite model. Rather, Adobe plans to transition to a monthly subscription model called Creative Cloud through which subscribers will get continuous, automatic updates to their Adobe Creative Cloud software as opposed to a new version every year or two.
The Office of Information Technology will be present at many of the Orientation 2013 activities. Our support personnel will be on hand to help new students and their parents understand how to successfully get started with campus technology and take advantage of the wealth of computing technology on the CU-Boulder campus. We hope to meet you at one of the following sessions during orientation.
OIT Orientation 2013 Day #1
The IT Service Center’s hours will change starting Friday, May 10 in accordance with the switch to CU-Boulder campus summer hours. Walk-in hours will be from 7:30 a.m. to 4:00 p.m. Monday through Friday. During the summer, call-in help will be available from 7:30 a.m. to 7:00 p.m. Monday through Friday while Saturday and Sunday hours will remain 12 noon to 6:00 p.m. Learn more about the IT Service Center and other walk-in support centers at www.colorado.edu/oit/service-center.
In honor of Memorial Day, the IT Service Center is closed Saturday, May 25 through Monday, May 27. On Tuesday, May 28 normal summer hours will resume. Learn more about the IT Service Center and other walk-in support centers at www.colorado.edu/oit/service-center.
Microsoft has released its newest operating system, Windows 8, and it is now available for download at no cost to CU-Boulder faculty and staff (including student employees). As is the case with most new software releases, there are initially a number of incompatibilities with commonly used applications and this is also the case with Windows 8. The Office of Information Technology (OIT) recommends upgrading only when applications that you commonly use are supported and compatible, and you have verified that your hardware can support the new OS.
As is the case with most new operating system releases, there are initially a number of incompatibilities with commonly used applications and this is also the case with Windows 8. The Office of Information Technology (OIT) recommends upgrading only when applications that you commonly use are supported and compatible. Also, a general familiarity with the new Metro interface is strongly encouraged before upgrading to Windows 8.
R is a free software environment for statistical computing and graphics. The R language is widely used among statisticians for developing statistical software and data analysis. It is well supported and runs on a wide variety of UNIX platforms, Windows and Mac OS X.
R is an increasingly popular alternative, for many purposes, to the commercial statistical packages like SPSS, SAS, and Stata. A growing number of courses either teach R or encourage its use.
A universal lament of busy people is that there aren’t enough hours in the day to accomplish everything, but the Office of Information Technology is changing that. Well, we’re not exactly slowing down the earth’s rotation, but we are extending the hours in each day that you can get e-mail or phone support from the IT Service Center—commonly referred to as 5-HELP.
Starting August 20, the IT Service Center will open earlier and stay open later on weekdays, and we’ll also have regular weekend hours for the first time.
Our new hours for e-mail and phone support will be:
Apple’s newest operating system, Mac OS 10.8 (Mountain Lion), is now available for download at no cost, for computers purchased with CU-Boulder funds, via the campus’s Apple volume licensing agreement at http://oit.colorado.edu/apple-software/mountain-lion.
As is the case with most new operating system releases, there are initially a number of incompatibilities with commonly used applications and Mountain Lion is no exception. OIT recommends upgrading only when applications that you commonly use are supported and compatible.
Technology is enabling more and more of us to work away from the office, either from home or while traveling. This provides you tremendous flexibility, but also has certain risks.The latest IT security newsletter explains some of the unique risks you face when you work outside the office and gives you practical solutions for working securely.
Symantec has released a notification stating users that utilize a MacBook Air (Model 5,2) or a MacBook Pro (Model 10,1) should not enable the PGP Whole Disk Encryption (WDE) feature. Enabling the feature will create problems at boot-time that will render the MacBook un-bootable.
Due to past issues when upgrading OS X, Symantec is advising that users currently encrypted with PGP Whole Disk Encryption or SEE Full Disk Encryption for Macs should NOT upgrade to OS X 10.8 when made available by Apple.
Symantec will release more information once it is available.