OIT provides file restoration for our Unix account holders. The intent of this service is to provide users with a way to retrieve files or directories that may have been accidentally removed or overwritten. Unfortunately, this restoration service is not available for CULink or Exchange accounts.
Files cannot be restored that are older than four days.
Please note that there are circumstances which may make it impossible for OIT to restore particular files. OIT does not guarantee the restoration of files.
File restorations will be performed by OIT staff as their work schedule permits. File restoration will be a low priority assignment; therefore, it will not be possible to provide a guaranteed turnaround time on restoration requests.
If incorrect information is provided, causing failure of the file restore attempt, it will be necessary for the customer to make another formal restoration request and pay another $38 fee before a subsequent attempt is made.
A restore attempt will give a snapshot of a specific day and time or a copy of a calendar, current up to a specific day and time. If you are not sure of dates/times or if you want snapshots of various dates, each date is an attempt and costs $38.
Customers are cautioned to inspect the state of their files carefully before requesting a file restoration.
Using intrusion detection software on private data machines is required at CU-Boulder.
Assess your servers and determine how many licenses you will need, and what kind of intrusion detection software is appropriate. If you need help making this determination call the IT Service Center at 303-735-4357 (5-HELP from an on-campus phone).
CU-Boulder now requires that all private data servers have host-based intrusion detection software installed and used by the server administrator. To help facilitate this requirement, OIT and IT Security have developed helpful support resources for server administrators, as well as two recommended no-cost solutions called Tripwire Enterprise and OSSEC.
If you're connecting to a UCB Files storage space on Mac 10.5, don't forget to include the port number, 139, in the address.
There are no known issues at this time.
OIT's file storage service allows you to retrieve old or deleted files from a shadow copy. Follow the instructions below to learn how. Please note that copies only go back for a certain period of time depending on how much storage is being used. There is no guarantee that a previous version will be available.
Group admins have three ways to manage space membership and permissions.
Storage spaces for individuals and groups can be purchased in the following quantities. The monthly charge will be billed to your speedtype.
|Storage Limit (GB)||Price (Month)|
Files larger than 2GB need to be uploaded using the Folder/Large File Applet. Learn more in the Sending Files Section on the Help page.
Listed below are known issues related to Large File Transfer functions as well as possible workarounds and/or progress toward resolution of the issues. If the suggested workarounds do not help you, or if you are having any issue at all, contact the IT Service Center (303-735-4357, 5-HELP from on-campus, or firstname.lastname@example.org).
The instructions below detail how to access and use the Large File Transfer service.
Log in by email address and Identikey password
To find your primary email address, log in to https://cuidm.colorado.edu, click on Manage My Email Addresses, and the address listed under Campus Published Email Address is the address to use.
Log in by CU Login Name and IdentiKey password.
To learn how to send files, check out the user guide.
If you would like to give a student or off-campus associate access to the CU-Boulder Large File Transfer service so he or she can send you a large file securely, follow these steps:
The associate will receive an email message with a link that will allow the associate to accept the invitation. That link will send the associate to a form to set up their account. The invitation link is only valid for 72 hours.
The account will expire after 14 days. If the student or associate still needs access, send another invitation.
When you send a file to an off-campus associate, that doesn't have an IdentiKey, the recipient will be provided a link to access your file. To retreive the file, the recipient will be prompted to creat an account. They can then use that account to download the file again, if needed. The recipient's account will expire after 14 days.
The receipient will not be able to send a file back to you. If you need them to have that ability, invite the receipient using the Invite feature.
All files will be deleted from the system after 14 days.