OIT provides file restoration for our Unix account holders. The intent of this service is to provide users with a way to retrieve files or directories that may have been accidentally removed or overwritten. Unfortunately, this restoration service is not available for CULink or Exchange accounts.
Files cannot be restored that are older than four days.
Please note that there are circumstances which may make it impossible for OIT to restore particular files. OIT does not guarantee the restoration of files.
File restorations will be performed by OIT staff as their work schedule permits. File restoration will be a low priority assignment; therefore, it will not be possible to provide a guaranteed turnaround time on restoration requests.
If incorrect information is provided, causing failure of the file restore attempt, it will be necessary for the customer to make another formal restoration request and pay another $38 fee before a subsequent attempt is made.
A restore attempt will give a snapshot of a specific day and time or a copy of a calendar, current up to a specific day and time. If you are not sure of dates/times or if you want snapshots of various dates, each date is an attempt and costs $38.
Customers are cautioned to inspect the state of their files carefully before requesting a file restoration.
Using intrusion detection software on private data machines is required at CU-Boulder.
Assess your servers and determine how many licenses you will need, and what kind of intrusion detection software is appropriate. If you need help making this determination call the IT Service Center at 303-735-4357 (5-HELP from an on-campus phone).
CU-Boulder now requires that all private data servers have host-based intrusion detection software installed and used by the server administrator. To help facilitate this requirement, OIT and IT Security have developed helpful support resources for server administrators, as well as two recommended no-cost solutions called Tripwire Enterprise and OSSEC.
If you're connecting to a UCB Files storage space on Mac 10.5, don't forget to include the port number, 139, in the address.
OIT's file storage service allows you to retrieve old or deleted files from a shadow copy. Follow the instructions below to learn how. Please note that copies only go back for a certain period of time depending on how much storage is being used. There is no guarantee that a previous version will be available.
Group admins have three ways to manage space membership and permissions.