E-mail & Calendaring

E-mail and Anti-Spam - Marking Potential Spam

OIT uses an email filtering technology to process incoming email for spam and viruses for the CU-Boulder campus. This system scans incoming messages using an extensive collection of rules to determine the likelihood of each message being spam, then assigns a numeric score to each message.

Messages are given an "SBRS" (SenderBase Reputation) score and an IronPort SPAM Score. For SBRS, the range is from 10 (likely a trustworthy sender) to -10 (apparent spammer). A score of "none" indicates that there was no information about the sender at the time the message was being processed.

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E-mail and Anti-Spam - Help

Support Area Description
Mark Potential Spam Learn about how OIT flags messages that might be spam.
Report Spam Send us false positives and false negatives.
Understanding Headers

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Exchange - E-memo Regarding the Record Retention Policy

TO:    Boulder Campus Teaching & Research Faculty, Staff, Deans, Directors, Dept Chairs
      
FROM:    Office of the Chancellor, Office of the Provost
      
SENDER:    John Sleeman, University Counsel, Larry Levine, AVC for IT and CIO

DATE:    May 1, 2011
      
SUBJECT:    New Email/Calendaring Solution & the Record Retention Policy

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Exchange - Contacts Migration

Overview

CULink contacts will not be migrated automatically to your Exchange account. Here are step-by-step instructions to help you export your Contacts from CULink and import them into Exchange via an email client.

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Exchange - Feature Comparison

Outlook 2007,2010 & 2013, Office 2011 (Mac), and Entourage 2008 Web Services Edition

These programs feature integrated email, calendar, tasks (to-do), and contacts (address book) with CU-Boulder's Exchange service.  Manage calendar invitations, task assignments, and your incoming email all from a single inbox. You can also schedule resources from your inbox.

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Exchange - Sponsored Affiliate Accounts

Sponsored Affiliates

In most instances, campus affiliates that are classified as a "Person Of Interest" (POI) by Human Resources, receive a Google account. A department's human resources liaison should be able to tell you if you do. Departments can request an Exchange account for the POI.

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Exchange - Group Accounts

Group Accounts

Faculty and staff can request a secondary account to be used for a group or a generic email address for a department.

Account requests

To request a secondary account, contact the IT Service Center and provide the following details:

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Exchange - Resource Accounts

Overview

Resource accounts are typically used for projectors, conference rooms, or other shared objects within a department. The AutoAccept feature allows calendar invites to be automatically accepted if there are no scheduling conflicts. Double-booking of resources is available, but not set by default. Only Exchange users can view the calendars for resource accounts. Also, permissions can be added so that only certain users can add events.

Resource Account Owners ('Delegates')

Request a resource account

How to make a request

Send a message to help@colorado.edu with the following information.

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Exchange - Student Employee Accounts

Student Employees

Student employees can continue to use their primary Google accounts for mail and calendaring, or the department can request a secondary Exchange account to take advantage of the calendaring and tasks features, as well as isolate work related messages onto a separate account that can be terminated when the student employee leaves the department.

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Exchange - Faculty and Staff Accounts

Faculty and Staff

New Faculty and Staff receive Exchange automatically

  • Exchange accounts are automatically provisioned for new employees. Once a new employee receives an Identikey, an Exchange account will generally follow within 24 hours.

Exchange account migrations

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