E-mail & Calendaring

Exchange - Contacts Migration

Overview

CULink contacts will not be migrated automatically to your Exchange account. Here are step-by-step instructions to help you export your Contacts from CULink and import them into Exchange via an email client.

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Exchange - Feature Comparison

Outlook 2007,2010 & 2013, Office 2011 (Mac), and Entourage 2008 Web Services Edition

These programs feature integrated email, calendar, tasks (to-do), and contacts (address book) with CU-Boulder's Exchange service.  Manage calendar invitations, task assignments, and your incoming email all from a single inbox. You can also schedule resources from your inbox.

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Exchange - Sponsored Affiliate Accounts

Sponsored Affiliates

In most instances, campus affiliates that are classified as a "Person Of Interest" (POI) by Human Resources, receive a Google account. A department's human resources liaison should be able to tell you if you do. Departments can request an Exchange account for the POI.

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Exchange - Group Accounts

Group Accounts

Faculty and staff can request a secondary account to be used for a group or a generic email address for a department.

Account requests

To request a secondary account, contact the IT Service Center and provide the following details:

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Exchange - Resource Accounts

Overview

Resource accounts are typically used for projectors, conference rooms, or other shared objects within a department. The AutoAccept feature allows calendar invites to be automatically accepted if there are no scheduling conflicts. Double-booking of resources is available, but not set by default. Only Exchange users can view the calendars for resource accounts. Also, permissions can be added so that only certain users can add events.

Resource Account Owners ('Delegates')

Request a resource account

How to make a request

Send a message to help@colorado.edu with the following information.

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Exchange - Student Employee Accounts

Student Employees

Student employees can continue to use their primary Google accounts for mail and calendaring, or the department can request a secondary Exchange account to take advantage of the calendaring and tasks features, as well as isolate work related messages onto a separate account that can be terminated when the student employee leaves the department.

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Exchange - Faculty and Staff Accounts

Faculty and Staff

New Faculty and Staff receive Exchange automatically

  • Exchange accounts are automatically provisioned for new employees. Once a new employee receives an Identikey, an Exchange account will generally follow within 24 hours.

Exchange account migrations

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    Exchange - IMAP Connections

    Overview

    Email programs like Thunderbird and Windows Live Mail require IMAP connections to access OIT's current Exchange service.

    Mobile devices that don't have ActiveSync capabilities, like Blackberry, can also be configured to have an IMAP connection using the information below.

    Settings

    • Incoming Mail Server
      • Type: IMAP
      • Host: exchangeimap.colorado.edu
        • SSL Enabled
        • Authentication: Password
        • Port: 993
      • User name: your CU Login name
      • Password: your IdentiKey password
    • Outgoing Mail Server
      • Type: SMTP
      • Host: smtp.colorado.edu
        • STARTTLS Enabled (if supported, SSL if not)
        • Authentication: Password

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    Exchange - Apple Programs

    Overview

    You can connect to your Exchange account using the following Apple programs.

    Macintosh OS 10.6:

    • Apple Mail first time clients and already in use: 4.x

    Macintosh OS 10.7 - OS 10.8:

    • Apple Mail first time clients and already in use: 5.x - 6.x

    Macintosh OS 10.9:

    • Apple Mail first time clients and already in use: 7.x

    Exchange Online Migration

    Starting February 2015, campus units and departments began being migrated to Exchange Online, on an individual basis. If your department has been migrated, please visit the Exchange Online service area for more information.

    Troubleshooting Tip

    If you cannot connect to Exchange and you have SecureMac (OIT provided application package that contains Fetch and terminal shortcuts) installed on your computer, you need to delete a file on your computer. Learn how to delete it.

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    Exchange - Outlook 2011

    Exchange Online Migration

    Starting February 2015, campus units and departments began being migrated to Exchange Online, on an individual basis. If your department has been migrated, please visit the Exchange Online service area for more information.

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