E-mail & Calendaring

Microsoft Office 365 Applications Now Available to You

Please note: This message was sent to all CU-Boulder faculty and staff on December 5, 2014. A separate email was sent to all CU-Boulder students.

All CU-Boulder faculty, staff and students now have access to Microsoft’s online suite of collaborative and productivity applications via their CU-Boulder IdentiKey login. Microsoft Office 365 includes Office Online (Word, Excel, PowerPoint, OneNote), OneDrive, SharePoint Online, and Lync Online.

Benefits of Office 365 Apps

Email List Manager

Overview

Email List Manager is a list software powered by Sympa that allows users to subscribe and share messages with other subscribers. The list is managed by specific list owners and can be managed via email commands sent to sympa@lists.colorado.edu or through the Email List Manager web interface.

Managing Lists

Email List Manager allows for users to easily manage lists in two ways:

Help Information

Use the following resources to learn more about using Email List Manager:

Features

Features

  • Ability to create lists to a wide variety of topics or discussion groups
  • Owner managed (owner affiliated with CU-Boulder)
  • Many configuration options available for lists
  • List can be managed via email commands or the Email List Manager web interface
  • Up to 1000 subscribers to a list
  • Subscribers can manage their subscription settings

The table below compares Email List Manager, Google Groups and Exchange Distribution Lists features.

Feature Email List Manager Google Groups Distribution Lists
Mailing List Yes Yes Yes
Active Directory Access Control No No Yes
Owner/manager can subscribe or unsubscribe users Yes Yes Yes
User can subscribe/unsubscribe Yes Optional No
Moderated Optional Optional No
Daily digest capability Optional Yes No
Restricted to users with IdentiKeys No No Yes
Cost

Cost

Email List Manager is provided at no cost to the CU-Boulder campus.

Who can get it

Who can get it

All CU-Boulder affiliates may request and own a list.

Subscriptions to lists are open to anyone, including those not on the CU-Boulder campus. Lists may be more restricted depending on the owner's list settings.

How to get it

How to get it

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Microsoft Office 365 Applications Now Available to You (Student E-memo)

Note: The following message was sent to all CU-Boulder students on December 5, 2014. A separate email was sent to all CU-Boulder faculty and staff.

All CU-Boulder faculty, staff and students now have access to Microsoft’s online suite of collaborative and productivity applications via their CU-Boulder IdentiKey login. Microsoft Office 365 includes Office Online (Word, Excel, PowerPoint, OneNote), OneDrive, SharePoint Online, and Lync Online.

Holiday Hours & Phishing Help

IT Service Center Holiday Hours

The IT Service Center will observe normal hours during the Winter Break except as noted below:

December 19: 7:30 am - 5:00 pm
December 23: 7:30 am -  5:00 pm
December 24 & 25: CLOSED
December 31: 7:30 am - 5:00 pmJanuary 1 & 2: CLOSED

Our normal hours are:

Monday through Friday: 7:30 a.m. – 8:00 p.m.
Saturday & Sunday: 12:00 noon - 6:00 p.m.

Microsoft Office 365

Overview

Microsoft Office 365 is a cloud-based suite of solutions that includes Exchange Online as the email and calendaring environment, as well as collaborative office applications such as Office Web Apps, SharePoint, and Lync Online.

Office 365 Login

Access your Office 365 online applications by logging into the Office 365 portal page (office365.colorado.edu/) with a combination of your CULoginName @colorado.edu and IdentiKey password.

Only CULoginName @colorado.edu will work for accessing Office 365 applications, not the common preferred email address format of first.last @colorado.edu (as shown below).

Benefits

Benefits

  • Mobility: Work from virtually anywhere using trusted Office applications across your favorite devices--PCs, Macs, and mobile devices--and seamlessly move and work with your Office documents locally on your device or in the online environment.
  • Collaboration: Collaborate with teammates, partners, and customers with documents that are always up to date and accessible from almost anywhere.
  • Communication: Microsoft Lync serves as your communication and presence hub making it easy to see when someone is available, connect via instant message, audio or video calls and host online meetings.
  • Content Management: SharePoint Online makes it easy to set up and manage online communities, wikis and blogs, make customized forms and create and manage content and documents.
  • Exchange Online: Access email and calendars on the go and keep everyone in sync with enterprise-grade email and shared calendars. And, move up to 50 GB quotas; that's 50 times more quota than the current campus Exchange service!

Miscellaneous

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Google Apps - Gmail

Log into CU-Boulder Gmail through a Browser

Log into your CU-Boulder Gmail account at the following location:

URL:

https://mail.google.com

Sign in with:

Your CU Login Name in combination with @colorado.edu and your IdentiKey password.

For example:

Service Category

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Google Apps - FAQ

Service Category

General Information

How do I access the service?

To access Google Apps for Education you must use a combination of your campus username and identikey password. Although Google asks for your “Email”, the system cannot support the use of your first.last@colorado.edu as a username. Instead, you must use username@colorado.edu you log into the service. Once you are in the system you can use your preferred email address (usually first.last@colorado.edu) to share resources.

 

 

Can students merge their campus Google Apps account with an existing Google account or Gmail inbox?

No, but there are ways to work within multiple accounts.

How much quota do students get with Drive and Gmail?

Google Apps offers 30GB of storage per user, powerful spam filtering and a 99.9% uptime SLA. All hosted by Google - there’s no cost, and no ads for students, faculty or staff

How much storage space does google drive offer?

30 GB

Is the backup / restore ability available for Gmail and Docs?

CU-Boulder will not provide backup/restore services for Google Accounts. However, if you are concerned about archiving your data on your own systems, Google offers two services that can help you create back ups and migrate data between services. The Data Liberation Front (managed by Google) will help you extract data from most Google services, including Gmail and Docs, as well as the newly developed Google Takeout service.

What apps are included for faculty and staff?

The core set of Google services includes:

  • Faculty will NOT have access to Gmail in the initial phase of this deployment
  • Google Calendar
  • Contacts
  • Google Talk
  • Google Groups for Business
  • Google Drive
  • Google Sites
What apps are included for students?

The core set of Google services includes:

  • Gmail
  • Google Calendar
  • Contacts
  • Google Talk
  • Google Groups for Business
  • Google Drive
  • Google Sites
Will students have access to other Google Services?

Students will also have limited access to many other Google Applications (other than core applications), although security and legal are still working to determine if students will have access to applications including Google+, Google Books, Google Groups, and many other Google Services.

Will I retain access to my Google account when I graduate?

Yes. CU-Boulder graduates will be able to keep their Google Apps accounts and CU-Boulder email address.

Email

What will my e-mail address be?

Your email address will continue to be:

What is the attachment size limit for email?

30 GB. You can send attachments within Gmail up to 25 MB, but if you integrate with Google Drive, the limit is the full capacity of your Drive, 30 GB. http://www.engadget.com/2012/11/27/gmail-drive-integration/

After I move to Gmail, will I be able to forward my e-mail to another account if I so choose?

Yes. You are encouraged to use the campus-provided Gmail service, but if you prefer to use a different email service, you should change your email delivery location using CU-Boulder Identity Manager. This will forward your email messages to the account you designate, completely bypassing the campus-provided Gmail service.

Conflicting Accounts

Google says I have a conflicting account. What does this mean?

Previously you had a personal Google account with which you used your @colorado.edu as your username. You must now associate that account with a new username-usually a new @gmail.com email address. You may need to manually migrate (share) Google Documents or Calendars with your new University Google Account. Learn how to address this issue at the Resolve Conflicting Accounts page.

Why wasn’t I notified of the account conflict in advance?

 

Google considers any account NOT created by an organization (such as CU) a personal account, and Google does not share information about your personal accounts. Therefore, even though some campus members previously used @colorado.edu email addresses with Google, there was no way for CU to know whether your account existed, nor whether an account conflict would be created.
 
Additionally, Google’s system does not support automatic data migrations between personal and organizational accounts. With no way to target our communications to impacted users and no technical actions we could take to mitigate this impact, we were forced to support this issue only after you discovered your account conflict. We sincerely apologize for this inconvenience and intend to support our users to the best of our ability.
I had a conflicting account, and now I can’t access my Google Calendar. What do I need to do?

I had a conflicting account, and now I can’t access my Google Calendar. What do I need to do?

The Google Calendar issue is really just another account conflict issue. Users who want to continue using their Google Calendars will need to share the calendars between their old, transitioned account and there new University Google Apps account.

If you aren't familiar with Google Calendar and how to share calendar, This Google-produced video is a great overview of the various sharing options in Calendar: http://www.youtube.com/watch?v=DmU02MRdXtk. If you’d like specific directions on how to share one calendar from your old, transitioned account to your new Google Apps account, please see these instructions: http://support.google.com/calendar/bin/answer.py?hl=en&answer=37082

When signing into my personal Gmail account, I received the message, “Your Account Has Changed...”. What does this mean?

Google/Gmail allows you to associate “secondary” email addresses with your Google Account, for use with Google Drive/Calendar and account verification. This message indicates that your user@colorado.edu email address is no longer associated with your  personal Gmail account. Going forward, to view Google Documents shared with your @colorado.edu email address, you should sign in with your @colorado.edu Google Apps Account.

Calendar

Is it possible to sync a Google calendar with an Exchange calendar?

Unfortunately there isn’t much standardization between calendars. And although you might find there are a number of applications that purport to sync an Exchange calendar with a Google calendar, OIT is not aware of any that are trusty enough to recommend one. Over time these sync applications tend to be inconsistent and lead to corrupt data. However, OIT will continue to monitor Google and Exchange calendar sync options and make a recommendation if a particular solution proves to be reliable.

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Google - Groups

Overview

Google provides distribution list capability through the Groups app.

Features

Features

  • Google Groups can be used for security permissions for Google resources, including Google Drive, Docs, Calendars, and Sites.
  • Can be used as a mailing list for all users within a group.
  • Google Groups can be used to invite groups to calendar events.
  • Group manager can subscribe or unsubscribe users.
  • Group members can subscribe or unsubscribe from groups (optional).
  • Groups access is controlled by the group manager.
  • Manage Google folders, documents, and resource permissions with groups.

The table below compares Google Groups, ListProc and Exchange Distribution Lists features.

Feature Google Groups ListProc Distribution Lists
Mailing List Yes Yes Yes
Active Directory Access Control No No Yes
Owner/manager can subscribe or unsubscribe users Yes Yes Yes
User can subscribe/unsubscribe Optional Yes No
Moderated Optional Optional No
Daily digest capability Yes Optional No
Restricted to users with IdentiKeys No No Yes

Google Groups Help Documentation

Cost

Cost

Google Groups is included in the set of core applications for CU-Boulder's Google Apps service, which means there is no direct cost to owners or members of groups.

Who can get it

Who can get it

Faculty, staff, and students provisioned with Google accounts.

How to get it

How to get it

Send a message to help@colorado.edu with the following information.

  • The name and CU Login Name of a group owner (person to accept or decline invitations, if necessary). The owner of the group can add and remove members to the group.
  • A descriptive name for the list. The format will be based on this format: [CampusDepartmentCode] - GG - [Display Name]. For example: dept-gg-mylist@colorado.edu.

An OIT specialist will create the account and get in touch with you once it's created.

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