OIT offers technology learning opportunities throughout the year both in-person and online.
The IT Service Center’s hours will be expanded beginning Monday, August 19 to accommodate the arrival of students for fall semester. These “peak” hours will be in effect through August 30, but may extend for additional weeks depending on assessed need. Once the peak time frame has passed, ITSC Service Center hours will convert to its standard fall semester hours.
Peak Hours: August 19 - August 30
Call-in help: 7:30 a.m. - 9:00 p.m. on weekdays; noon - 6:00 p.m. on weekends
Walk-in help: 8:00 a.m. - 5:00 p.m. on weekdays
OIT's Web Training and Community Manager provides no-cost consults to all CU units to help them satisfy web presence needs.
The IT ServiceCenter will operate with modified hours during the winter break from December 26 to January 6, as follows:
Monday – Thursday
This page covers policies you should be aware of when running your own Content Management System (CMS).
When you are delegated the role of Application Administrator for a Content Management System (CMS), there are a few things you must be aware of:
1. As with any software application, it is very important the CMS be kept up-to-date. This is not just for security reasons, but also because new system software patches can break the CMS. If the CMS is kept up-to-date, there are usually no problems with system updates. Not keeping up-to-date can result in the CMS being suddenly shut off for security reasons if it is found to be compromised.
We understand your RedHat Linux (RHEL) systems require the highest availability and can not be rebooted often due to the long jobs often running on your systems. To ensure proper security policies are updated and file systems checks are performed, there are three times each year all servers will be rebooted. This will take place during the following times we have found to impact the fewest people possible:
The RedHat software and updates are available for personal computers at no cost. Follow the steps listed below. If you have questions or concerns, contact Shared Infrastructure Services at 303-492-6096 or email@example.com.
If you don't already have RedHat Enterprise Linux installed on your computer, or are contemplating upgrading, decide whether you want RedHat Enterprise Linux 5 (RHEL5) or RedHat Enterprise Linux 4 (RHEL4).
All students, faculty and staff on the CU Boulder campus can take advantage of the RedHat site license purchased by the University. The site license entitles users to the software and updates for RedHat Enterprise Linux. By using the site license, you can ensure your RedHat Enterprise Linux systems are kept up-to-date with the latest security patches and software updates from RedHat. Furthermore, the updates will come from a local satellite server housed on CU-Boulder's network, so they will be fast and reliable.
Below are the client certificates available to Shared Infrastructure Services customers.
Shared Infrastructure Services provides RedHat and FreeBSD Software.
Shared Infrastructure Services manages essential campus network databases, including "addhost" and "uniquid". The addhost database contains the master list of allocated IP addresses in the colorado.edu domain and also provides information on every host such as machine type, physical location, and contact information. Shared Infrastructure Services creates the master host table and DNS records for the domain from this information in the addhost database.
Shared Infrastructure Services offers Web Site hosting on our equipment for a flat fee of $50 per month. This service exists on redundant Red Hat Linux front-end servers running Apache and PHP, with a backend database server running MySQL. This price allows a quota of 4 gigabytes of disk storage on both the front and back end machines. Customer web sites and databases are backed up daily at no additional cost.
Shared Infrastructure Services has a fully managed High Performance Computing Cluster (HPCC) Service. Shared Infrastructure Services will build an HPCC and provide total support for the environment including cluster management software, batch queue scheduling software, 24/7 monitoring including historical data, and software installs. This new offering can save thousands of dollars in software costs otherwise spent on commercial products. In addition, our pricing model is set to ensure even the smallest of budgets can afford our services.