Consulting & Professional Services

The IT ServiceCenter will operate with modified hours during the winter break from December 26 to January 6, as follows:

When you are delegated the role of Application Administrator for a Content Management System (CMS), there are a few things you must be aware of:

1. As with any software application, it is very important the CMS be kept up-to-date. This is not just for security reasons, but also because new system software patches can break the CMS. If the CMS is kept up-to-date, there are usually no problems with system updates. Not keeping up-to-date can result in the CMS being suddenly shut off for security reasons if it is found to be compromised.

RedHat Systems under Managed Services Administration

We understand your RedHat Linux (RHEL) systems require the highest availability and can not be rebooted often due to the long jobs often running on your systems. To ensure proper security policies are updated and filesystems checks are performed, there are three times each year all servers will be rebooted. This will take place during the following times we have found to impact the fewest people possible:

Supported Hardware

• Direct from FreeBSD.org - Click on hardware notes and then choose the platform
• OIT supported hardware - Supported hardware from OIT
  • For specific hardware question concerning FreeBSD please contact us

Support

RedHat Versions

If you don't already have RedHat Enterprise Linux installed on your computer, or are contemplating upgrading, decide whether you want RedHat Enterprise Linux 5 (RHEL5) or RedHat Enterprise Linux 4 (RHEL4).

Campus RedHat Site Licenses

• Take advantage of the campus RedHat site license.

Supported Hardware

• RedHat's Hardware Catalog - Listing of hardware that is certified to run RedHat products
• OIT Supported Hardware - Supported hardware from ITS
  • For specific hardware question concerning RedHat Linux contact us.

Support

Client Certificate List

• adder.Colorado.EDU
  MD5 (adder.crt) = 14a824b5c86f1e8c3d7474aa0d7806bc
• animas.Colorado.EDU
  MD5 (animas.crt) = 401fb10f73c643de493f7faf45e59cbf
• arlsrv.Colorado.EDU
  MD5 (arlsrv.crt) = 244b4979319a68c3d7927055d5f6bcb7
• b2.Colorado.EDU
  

Supported Software

• FreeBSD Software
• RedHat Software

Network Management Services

MS&C manages essential campus network databases, including "addhost" and "uniquid". The addhost database contains the master list of allocated IP addresses in the colorado.edu domain and also provides information on every host such as machine type, physical location, and contact information. MS&C creates the master host table and DNS records for the domain from this information in the addhost database.

Website Hosting

MS&C offers Web Site hosting on our equipment for a flat fee of $50 per month. This service exists on redundant Red Hat Linux front-end servers running Apache and PHP, with a backend database server running MySQL. This price allows a quota of 4 gigabytes of disk storage on both the front and back end machines. Customer web sites and databases are backed up daily at no additional cost.

This service is appropriate for departments that wish to make use of dynamic content on their site, or departments using a vanity domain (non-colorado.edu) URL.

Managed Services has a fully managed High Performance Computing Cluster (HPCC) Service. Managed Services will build an HPCC and provide total support for the environment including cluster management software, batch queue scheduling software, 24/7 monitoring including historical data, and software installs. This new offering can save thousands of dollars in software costs otherwise spent on commercial products. In addition, our pricing model is set to ensure even the smallest of budgets can afford our services.

Microsoft Full Support Services

This contract service provides for proper functionality of the tools and network services necessary for productive use of distributed computers and workstations. Examples include file servers, application servicers, database servers, web servers, etc.

Services also include: