Over the last few months, the Office of Information Technology (OIT) has been evaluating a new web conferencing service to replace Adobe Connect, a service scheduled to be retired this summer due to low usage rates. We are pleased to announce that Zoom will replace it. Zoom is a web conferencing tool that unifies cloud video conferencing, online meetings, and collaboration into a single intuitive platform.
Zoom is a web conferencing tool that unifies cloud video conferencing, online meetings, and collaboration into a single intuitive platform. Zoom's extensive feature set, broad compatibility with desktop and mobile devices, and multi-layered security allow CU-Boulder to have rich web conferencing experiences with both campus affiliated and unaffiliated users.
Listed below are known issues related to Adobe Connect functions as well as possible workarounds and/or progress toward resolution of the issues. If the suggested workarounds do not help you, or if you are having any issue at all, contact the IT Service Center (303-735-4357, 5-HELP from on-campus, or email@example.com).
Adobe provides video tutorials covering a wide variety of topics about how to sucessfully use Adobe Connect. If you are new to Adobe connect OIT recommends watching the following videos before you get started:
Voice Over Internet Protocol (VoIP) is a technology that allows telephone calls to be made over computer networks. Adobe Connect offers built-in VoIP capabilities that allows users to achieve a high-quality audio experience for all attendees. The information below details how to succesfully use VoIP with Adobe Connect.
To turn on VoIP, simply select to Audio > Enable Audio for participants and use the microphone at the top of your screen.
Adobe Connect offers built-in VoIP capabilities. When using VoIP, it is good practice to put these 3 steps below in a note pod when starting up the session, as a quick reminder to participants.
Refer to the resources below to get aquainted with Adobe Connect. For more extensive documentation on this service visit Adobe's Connect support page.
Adobe and OIT provide information to help users get aquainted with Adobe Connect and its many capabilities. To help you get started please refer to the following resources:
Adobe Connect is a desktop web conference system that allows users to meet, share, and collaborate at a distance from their desktops. Adobe Connect demands very little of end-users: only a standard web browser, Adobe Flash Player software, and access via a CU Login name and Identikey password are required to participate in Adobe Connect meetings.
CenturyLink Audio Conferencing services has paired with CU-Boulder and Adobe Connect, in order to bring rich audio conferencing to Connect meeting rooms.
If you wish to use CenturyLink in your meeting rooms on a reoccurring basis (and have your own dedicated conference line), please fill out the CenturyLink conferencing request form.
OIT also offers use of an OIT dedicated CenturyLink conference line for campus affiliates, for limited or one time use of an Adobe Connect web conference. If you wish to use one of these lines, please fill out the Schedule OIT Dedicated Conference Bridge request form.
OIT staff also have the ability to use one of OIT's CenturyLink conference bridges dedicated to Adobe Connect web conferences. Please refer to the information within the Use of CenturyLink Audio Conferencing in Adobe Connect section of the OIT Adobe Connect wiki page to learn how to use this integration and the information needed to set up CenturyLink with your Adobe Connect meeting room.
To learn about starting CenturyLink audio integration with a Connect meeting refer to the CenturyLink Integration with Adobe Connect PDF.
VoIP is a technology that allows telephone calls to be made over computer networks. Adobe Connect offers built-in VoIP capabilities that allows users to achieve a high-quality audio experience for all attendees. Learn more about how hosts manage the VoIP audio conference and enable others to participate by visiting the Using VoIP page.
|Stadium 192||Seats six participants and can be used to conduct an audio conference, or a videoconference. It has two monitors (one for seeing your local group, and one for seeing people at the remote site). It has one microphone, and a VGA connection for your laptop.|
|Facility Reservation Form||Use this form to request the use of our facility.|
OIT has an audio and video conferencing room in a seminar configuration in Stadium 192. The room is off of Gate 11 at the stadium, behind the door for room 190. This room seats seven.
This room can be used to conduct an audio conference or a video conference. It has two large monitors (one for seeing your local group or computer content, and the other for seeing people at the remote site). It has one microphone on the table, and a VGA connection for your laptop. Please note that presenters need to bring their own computers to the room.
Video conferencing uses telecommunications of audio and video to bring people at different sites together for a meeting. This can be a conversation between people at two videoconferencing facilities (point-to-point) or involve multiple people at more than two sites (multi-point).
OIT provides facilities that you can access to perform point-to-point or multi-point video conferencing.
If you would like to hold a video conference, OIT has one seminar room available:
A voice conference, or teleconference, is a multi-point conversation using a telephone, and has only auditory capabilities. OIT provides many options for voice conferencing at CU-Boulder.
If you would like to hold a seminar-style teleconference, OIT has a seminar room with a teleconferencing unit. Learn more about Stadium 192.
OIT also has teleconferencing units for check out.
OIT has partnered with CenturyLink to provide voice, video, and web conferencing at discounted rates.
OIT can assist you in voice and video conferencing. To distinguish between the two: Video conferencing uses telecommunications of audio and video to bring people at different sites together for a meeting. This can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites. Besides the audio and visual transmission of meeting activities, video conferencing can be used to share computer content.
It is important to differentiate video conferencing from a web conference, in which each participant sits at his or her own computer and is connected to other participants via the Internet. This can be either a downloaded application on each of the attendees' computers or a web-based application where the attendees access the meeting by clicking on a link distributed by email (meeting invitation) to enter the conference.
A voice conference, or teleconference, is a multi-point conversation using a telephone, and has only auditory capabilities.
If our facilities cannot satisfy your needs, OIT has partnered with Verizon and CenturyLink to provide audio, video and web conferencing.