Business Services

Accessibility Town Hall Meetings

Want to learn more about the IT accessibility initiative? Dan Jones, Chief Digital Accessibility Officer (CDAO), will be hosting town hall meetings to educate campus about the progress and future of accessibility of Information and Communication Technology (ICT). In these meetings Dan will provide an overview of the program, guidance on how to make IT resources more accessible and an opportunity for questions and answers.

Mark your calendars for one of the following dates:

D2L Outage: Suggested Steps for Faculty and Students

About the Outage

There was a service issue with Desire2Learn (D2L) on May 6, 2015 from 6:01 p.m. to 8:13 p.m. MDT, which caused the service to be unavailable. This was an international outage that affected at least 143 other schools. D2L has reported that they have addressed the issue, and the Office of Information Technology (OIT) team has verified the University of Colorado Boulder D2L service is currently available. D2L and OIT continue to actively monitor the availability of the service. 

Reaching our Strategic Goals Through Service Performance Excellence

After three years of using the discipline of Service Performance Excellence to focus on all our clients stating they have a high degree of satisfaction with the IT services we provide and support, the Office of Information Technology (OIT) is pleased to report we have achieved the primary goals of our strategic plan.  

Skype for Business Replacing Lync on PCs

Tomorrow April 14, PC users will see a new user interface for Lync: Skype for Business. Skype for Business has a similar look and feel of Skype, but provides the same level of security and control of the Lync client. Now users can collaborate with colleagues and the community--including Skype contacts--in real time, via instant messaging (IM), audio, video, and web conferencing.     

IT Services Unavailable First Saturday of Spring Break, from 10:00 pm, March 20 - 10:00 am, March 21

News Tag(s)

UPDATE March 19 at 6:03 p.m.: Electrical contractors have identified that additional time is needed for repairs. The outage has been extended to 10:00 a.m. However, we anticipate that major services will be available starting at 9:00 a.m. We appreciate your patience as we work through this complex initiative. Please understand an outage of this size impacts many moving parts, including over 140 services. 

DocuSign

Overview

DocuSign is an easy-to-use, full-featured, web-based application for signing/sending documents, creating forms, and managing document workflow. 

Help Resources

DocuSign offers a wide range of support and training resources that will empower you to become an advanced DocuSign user.

Features

Features

  • Easily upload and send documents for electronic signature.
  • Quickly access and sign documents that require signature.
  • Readily check a document’s status, send reminders, view audit trails, and securely store online.
  • Create templates using existing forms to help streamline the sending process.
  • Oversee document workflow by identifying and managing recipients and routing.
  • Make forms available online allowing for self-service and ease of accessibility.
Cost

Cost

DocuSign is provided as a common-good service to the campus, which means there is no direct cost to the individual or department.

Who can get it

Who can get it

DocuSign is available to all University of Colorado Boulder affiliates with an active IdentiKey. However, request for access must be granted by contacting the IT Service Center at help@colorado.edu or 303-735-4357 (5-HELP from a campus phone.

How to get it

How to get it

Contact the IT Service Center at help@colorado.edu or 303-735-4357 (5-HELP from a campus phone). Please specify you are requesting a DocuSign account.

Log into DocuSign

Once you have been granted and activated your account, you can access the tool via the DocuSign member login page. Use your first.last@colorado.edu and account password credentials in order to log into the tool.

Relevant Links

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MyCUHub

Overview

MyCUHub is software-as-a-service (built on the salesforce.com platform) used for constituent relationship management (CRM) initiatives for the entire CU system (all campuses and administrative units). The CU-Boulder implementation currently includes CRM for advising units of many colleges, the Office of Performance Improvement, and the Office of Industry Collaboration.

Logging in

If you are a MyCUHub user, log into the tool with the following:

Features

Features

MyCUHub is a constituent relationship management tool, with capabilities including:

  • Collaboration between university offices
  • Collaboration between the university and students, faculty, staff, alumni, parents, donors, and industry
  • Data management tools
  • Relationship management tools (messaging, logs, calendaring, and scheduling)

MyCUHub is customizable service and more more tools are available depending on a projects needs.

Cost

Cost

MyCUHub is a common good service provided at no cost.

Who can get it

Who can get it

MyCUHub is made available to groups on a case-by-case basis, due to the many license, profile, user and permission concerns. The MyCUHub team encourages teams with a CRM need to work with their managers to make requests

How to get it

How to get it

Service requests can be made by contacting the IT Service Center at 303-735-4357 (5-HELP) or help@colorado.edu.

Miscellaneous

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Audience

Qualtrics Survey Tool - Log Out

Have You Selected to Log Out?

Make sure that you exit out of your web browser to complete your log out and end your Web Access session. On Macintosh, make sure that you go to File and select Quit.

Timed Out

If you've been logged into Qualtrics for an extended period of time, your Web Access session will time out and you will need to log in again.

Exit of Your Browser

Remember that when you are done using Qualtrics to exit out of your web browser to end your Web Access session.

Service Category

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Qualtrics

Overview

Qualtrics is an easy-to-use, full-featured, web-based tool for creating and conducting online surveys. Qualtrics is available at qualtrics.colorado.edu.

Helpful Information and Training

New to Qualtrics? Need a little refresher? Did you know that Qualtrics offers a series of live webinars conducted every week? Make sure to brush up on your basic and advanced survey building, as well as how to report on all of your critical data.

Features

Features

  • A Quick Survey Builder that guides beginners through creating a survey.
  • A Survey Library with templates that you can customize to meet your specific needs.
  • A tool to send and track participation invitations and reminders.
  • A tool to display survey results, graphically and statistically.
  • An export data feature, including to Excel or SPSS.
Cost

Cost

Qualtrics is provided as a common-good service to the campus which means there is no direct cost to the individual or department.

Who can get it

Who can get it

Qualtrics is available to all CU-Boulder affiliates with an active IdentiKey.

How to get it

How to get it

Access

  • Go to qualtrics.colorado.edu
  • You will be directed to CU-Boulder's Web Access login page.
  • Login with your IdentiKey and follow any on-screen steps, such as agreeing to Terms of Use and confirming your Digital ID Card.

Miscellaneous

Support

All support for the Qualtrics Application is provided by the vendor. When logged into your Qualtrics account, you can use the Help and Tutorials button to access extensive online training materials and the Support and Feedback button to email Qualtrics Support.  

Contact information for Qualtrics Support can be found at www.qualtrics.com/contact/

To learn how to use the tool effectively, check out Qualtrics University.

Qualtrics Accessibility

CU-Boulder is commited to providing help information and assistance with campus services for all users, including those with accessibility concerns. Qualtrics accessibility considerations, information for content creators, alternatives/workarounds, and more can be found on the Qualtrics Accessibility page.

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Qualtrics - Log Out

Have You Selected to Log Out?

Make sure that you exit out of your web browser to complete your log out and end your Web Access session. On Macintosh, make sure that you go to File and select Quit.

Timed Out

If you've been logged into Qualtrics for an extended period of time, your Web Access session will time out and you will need to log in again.

Exit Out Of Your Browser

Remember that when you are done using Qualtrics to exit out of your web browser to end your Web Access session.

Service Category

Is this the main service page?

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