| Title | Created | Resolved | |
|---|---|---|---|
| Service Maintenance: UCB Files | Friday, May 24, 2013 - 10:00pm | Friday, May 24, 2013 - 11:59pm | VIEW |
| Service Maintenance: Microsoft Exchange | Friday, May 24, 2013 - 10:00pm | Friday, May 24, 2013 - 11:59pm | VIEW |
| Service Maintenance: Mediasite Classroom Capture | Saturday, May 25, 2013 - 6:00am | Saturday, May 25, 2013 - 6:00pm | VIEW |
| Service Maintenance: Router Upgrade (Network Outages) | Thursday, May 30, 2013 - 6:00am | Thursday, May 30, 2013 - 7:00am | VIEW |
business performance excellence
Please Complete Survey about Campus IT Services by April 19
As you may know, the campus’ Office of Information Technology (OIT) has begun a long-term Business Performance Excellence (BPE) initiative to improve OIT services and ensure they best serve your IT needs. In support of this, you have been invited to complete an online survey about your experiences with IT services.
OIT Surveys Will Help Guide Service and Process Improvements
On October 15, 2012, the Office of Information Technology (OIT) is launching a new survey process that will provide important feedback from faculty, staff and students. Shortly after receiving help from OIT, we will e-mail our clients a follow-up survey. The candid feedback we hope to receive will be critical in driving service improvements as part of OIT’s Business Performance Excellence initiative.