Service issue updated at 1:00 p.m.: If you are an Apple Mail user experiencing issues accessing the Microsoft Exchange email and calendaring service, please perform the following steps to restore access:
Service issue updated at 11:45 a.m.: OIT is still actively working to restore Apple Mail access to Microsoft Exchange. Thank you to everyone who provided additional details on their environments and specific access issues. We will continue to post regular updates via this service alert.
Service issue updated at 10:00 a.m.: In an attempt to restore Apple Mail access to Microsoft Exchange, OIT will be performing work on the service that may result in brief disruptions to the Exchange service between 10:15 a.m. and 10:45 a.m. Most Exchange clients should recover automatically; however, if you are accessing your Exchange account via the web client (https://exchangeweb.colorado.edu), you may need to log back in again.
Service issue updated at 9:00 a.m.: OIT is still investigating this issue. If you are experiencing difficulties accessing your Exchange email account via the Apple Mail client, please email us with the following information:
Service issue reported at 6:45 a.m.: It has been reported that some users of Apple Mail are not able to connect to the Microsoft Exchange email and calendaring service. This is likely a result of yesterday's Microsoft Exchange maintenance event. OIT is investigating. Until access from Apple Mail is restored, use the https://exchangeweb.colorado.edu client as a workaround.
Service alerts are posted for planned service maintenance and unplanned service outages.
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