Citation: Schwartz, C. M., Carig, E. M., Trzeciak, J., Little, J. K., & Diaz, V. (2008). Student Input in College Decision Making (EDUCAUSE Quarterly) | EDUCAUSE. EDUCAUSE Quarterly, 31(3). Retrieved from http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolu...
Summary: Describes a three-pronged method of gathering student input on a decision to change email systems. This system involved presentations in classes, a web-based survey, and demonstrations in student commons areas.
- Outsourcing Concerns
- Transfer of responsibility for an institutional service to a private corporation.
- Need to ensure guards against theft of data.
- Corporate acquisitions.
- Conflict of interest: "Offering free applications for higher education is at heart a business strategy with a long-term goal of expanding (or supporting) a customer base. That these services can serve areas of a college or university's technology initiatives benefits both the corporate and educational realms--as long as each recognize and understands the unique needs and goals of the other party."
- PATRIOT act may make it more difficult for Google and Microsoft to protect student data.
- Fear of loss of control, "As Theresa Rowe, CIO of Oakland University, said of higher education technology leaders, 'I think sometimes they fear losing control. [W]e're replacing the technological controls with contractual controls and service-level standards, and that's challenging. You really have to think that through.'"
- Decision Making
- Including the voices of students in the process.
- Case Study -- Montgomery County Community College, Pennsylvania.
- Examined Microsoft Live @ EDU and Google Apps for Education.
- Sought student input.
- Some faculty members mentioned it in their classes and demonstrated the two systems.
- Libraries put a survey link on libraries' p[age.
- Student representative demonstrated the two systems in the student cafeteria and Student Success Center.
- Student unanimously selected Google Apps for Education.