|Title||Start Date & Time||End Date & Time|
|Service Maintenance Scheduled: Classroom Capture||Monday, December 22, 2014 - 10:00am||Monday, December 22, 2014 - 5:00pm|
|Service Maintenance Scheduled: Desire2Learn (D2L)||Monday, December 29, 2014 - 9:00am||Monday, December 29, 2014 - 11:00am|
|Service Maintenance Scheduled: Northstar||Tuesday, December 30, 2014 - 6:00am||Tuesday, December 30, 2014 - 7:00am|
|Service Maintenance Scheduled: Website Security Certificates||Wednesday, December 17, 2014 - 10:00am||Wednesday, December 31, 2014 - 5:00am|
|Service Maintenance Scheduled: OIT Software Downloads (cuservices.colorado.edu)||Monday, January 5, 2015 - 7:00am||Monday, January 5, 2015 - 8:00am|
The last two weeks of January, 2013 were difficult for the campus because the Desire2Learn (D2L) system experienced periodic outages, some of which were quite prolonged. OIT held several sessions in late January and early February to listen to feedback from faculty, students, and staff who were affected by these outages. These sessions provided OIT staff with critical information about the impact of the downtime and about the ways OIT should respond to this situation. A summary of the information gathered in those listening sessions is available online.
Briefly, the impacts of the downtime were:
The recommendations for OIT were:
The full report is available here.