Project Management & Service Engineering

Service Engineering practices on our campus include:

Project Management serves as the focal point for OIT project management activities. Specifically, the project management practice includes:

• Performing project management for significant OIT projects
• Providing consultative project management oversight and support for all projects
• Managing resource utilization on OIT projects
• Leading efforts in the creation of a project culture in OIT
• Facilitating the process for prioritizing projects

Active IT projects.

Enterprise Architecture consists of setting technology strategies and standards for central IT and the campus based on the business mission, processes, and priorities of the campus and developing those strategies into actionable plans.

Program Direction is the practice of setting strategies for central IT services, and overseeing their on-going value and effectiveness, based on the business mission, processes, and priorities of the campus and developing strategies into actionable plans.

Service Roadmaps and Direction Statements.

Analysis consists of interpreting service strategies and requirements in order to design and specify technical solutions for services. Analysis considers the overall campus technology environment, enterprise architecture standards, and operational and support concerns to design sound technical solutions that meet programmatic business objectives.

Development & Integration ultimately creates technical solutions that become campus services. The practice establishes and follows sound processes for building services by installing and configuring commercial or open-source hardware and software components, and developing any additional application functionality necessary to meet needs of the campus.

Quality Assurance is the practice of assuring established processes are followed and the services delivered meet the defined requirements.