Jobs | Office of Information Technology


Last Updated: 10/04/2016


The following jobs are open to currently enrolled students at the University of Colorado Boulder. OIT student jobs are also posted in CU's Student Employment Office.

OIT Staff positions are posted on the main University HR site.

Staff Positions (Leaves the OIT Website)

The University of Colorado Boulder is an equal opportunity/affirmative action institution that does not discriminate on the basis of race, color, national origin, sex, age, disability, creed, religion, or veteran status. 

Academic Technology Support (ATS), OIT Computing Labs and Kiosks, Engineering and Design


The student will assist in the management and maintenance of computer systems and networks, including:

  • Software and hardware setup and testing on enterprise lab computers
  • Computing Lab maintenance and management of software
  • Documentation
  • System and application support


  • $11.50 - $12.50 depending on experience.


  • High level of motivation
  • Good communication skills
  • Proficiency with microcomputer hardware and software
  • CU Boulder student


  • Position will work primarily at OIT offices in the Folsom stadium, 3rd floor and on campus as necessary.
  • Position provides opportunity to learn more about microcomputer systems than is possible in a classroom setting.


Teaching and Learning Applications Student Assistant


The Teaching and Learning Applications group within the Office of Information Technology (OIT) has an opening for a student employee to assist with basic application administration, and the provisioning of courses in the Desire2Learn learning management system. Applicants do not need to have previous experience in a computer-related field, however strong technical aptitude, attention to detail and ability to learn software applications quickly is important. Typical duties include:

  • Troubleshooting issues submitted to the Teaching and Learning Applications Program 
  • Communicating with Desire2Learn’s support team 
  • Daily creation of new courses 
  • Adding auditors, TA and other users to courses
  • Migrating course content
  • Validating that provisioning processes completed successfully

In addition, Student Assistants at OIT interact with faculty, staff, and students on a regular basis. Strong interpersonal skills are necessary to ensure a high level of customer service. Candidates should come prepared to discuss customer service, work ethic, and technical aptitude in the interview.

Minimum Qualifications

  • Graduate Level CU Boulder student
  • Excellent customer service skills
  • Strong verbal and written communication skills
  • Dependable and available to start work immediately upon completion of a background check
  • Demonstrated attention to detail
  • Interest in learning new and challenging technical skills

Useful Qualifications

  • Familiarity with Desire2Learn
  • Experience working with a Unix operating system
  • Experience resolving computer and software problems

Work Schedule

  • 10-20 hours/week. Must be able to work during the summer
  • Preferred work schedule is 8:00 AM to 12:00 PM or 1:00 PM -5:00 PM Monday through Friday
  • Flexible hours are negotiable after the start of classes

Pay and Benefits

  • Starting pay $12.00

How to Apply

Fill out the application.

*Optionally include a resume, letters of recommendation, and references

Identity and Access Management Student Assistant


The Identity and Access Management group within the Office of Information Technology (OIT) has an opening for a student assistant to assist with account management. Work will be located on East Campus. 

Minimum Qualifications

  • Excellent customer service skills
  • Attention to detail
  • Strong verbal and written communication skills
  • Dependable
  • Ability to pass a background check
  • Must be able to work on East campus

Desired Qualifications

  • Previous work in a computer-related course of student or work experience in a computer-related field
  • Experience working with databases is preferable


  • Scheduling of hours is flexible 2-3 days a week for a total of 10-15 hours/week.
  • Must be able to work Summer 2015 and must be available to train June 2015.


Starting pay is $12.00 per hour.

To apply, email cover letter and resume, summer and fall class schedule, and expected graduation date to Julie Heath (

Student Computer Support Technician


The General Desktop Support (GDS) department within the Office of Information Technology at the University of Colorado Boulder is now hiring entry-level computer support technicians. Applicants do not need to have previous experience in a computer-related field, however strong technical ability and a desire to learn is important. Primary job duties include providing in-person, hands-on technical assistance to faculty, staff, and students on both Mac and PC platforms. Typical case load includes:

  • Virus/Spyware remediation
  • Email setup/transfer
  • Printer setup
  • Driver installation
  • Software installation/uninstallation
  • OS reinstallation/setup
  • Wireless/Ethernet connection troubleshooting (Desktop/Laptop side only)
  • OS boot failure recovery
  • Basic data recovery

The ideal candidate has experience troubleshooting a full range of computer problems, whether in a professional capacity, as a hobbyist or for family members and friends. In addition, technicians at OIT interact with faculty, staff, and students on a regular basis, and strong interpersonal skills are necessary to ensure a high level of customer service. Candidates should come prepared to discuss a range of hypothetical situations from technical to customer service in the interview. 

These entry-level positions provide hands-on computer support to faculty, staff, and students on the CU Boulder campus via a walk-in computer support environment. This includes support for desktops and laptops running Windows 7/8/8.1, Apple Macintosh OS X.6 through OS X.10, Email, VPN, and various other services provided by OIT.

GDS provides ongoing technical and customer support training plus a great working environment on campus in the Telecommunication Center. If accepted for this position, you will be part of a successful team, making a difference for tens of thousands of computer users.

Minimum Qualifications                                                       

  • You must be currently enrolled at the University of Colorado Boulder with at least 6 credit hours during Fall 2015 to be eligible for this position
    • You do not need to be enrolled for summer courses at the University of Colorado Boulder
  • Excellent customer service skills
  • Desire to learn new and challenging technical skills

Useful Qualifications

  • Graduation year of 2016 or later
  • Experience resolving computer problems
  • Familiarity with mobile device platforms and resolving associated problems

Work Schedule

  • Flexible hours Monday through Friday
  • Some evening hours available
  • Some Sunday hours available
  • 15-25 hours/week during fall and spring. Limited hours available in summer (off season).

Pay and Benefits

  • Starting pay $10.25
  • Raise to $10.75 after training completion within 3 months of hire
  • Significant raises each semester up to a maximum of $15.00/hour
  • Potential for advancement into Team Lead position that earns up to $17.00/hour


To apply for this position, please complete the GDS application and email it to  Please note: A criminal background check is required for this position.

Student Technician I - Student Printing Services


Student technicians needed to assist with the printing system in the computer labs. Duties include load/fill and daily rounds to maintain the printers across campus. Troubleshooting/problem solving skills preferred, and willing to perform any other duties as assigned. Prefer 3 semester commitment and wide availability. You must send a resume and a class schedule to the email listed.

Pay and Benefits

$9.50 Hourly (starting salary)

Job Type

On-Campus Hourly, On-Campus Work Study

If you would like to apply, please send your resume and class schedule to for consideration. For more information about this opportunity, please see Job #9533 - Student Technician I on the Student Employment site.

Student Unix/Linux System Administrator


The Unix group within the Shared Infrastructure Services department of the Office of Information Technology at the University of Colorado Boulder is hiring highly motivated Unix and Linux enthusiasts to assist in the maintenance and support of the university's backend infrastructure as well as various departmental servers across the CU Boulder campus. Responsibilities include Operating System installations and upgrades, hardware troubleshooting and diagnostics, direct customer support, and various other duties involved in Unix and Linux server administration.

Minimum Qualifications

  • A self-driven interest/enthusiasm in learning and working with Unix/Linux
  • Excellent written and oral communication skills
  • Ability to understand and effectively explain technical details to customers
  • Attention to detail
  • Strong work ethic
  • Initiative to learn and work independently
  • Basic understanding of programming concepts
  • Two year commitment

Desired Qualifications

  • Knowledge of RHEL, Apache, MySQL, PHP, Yaml, Markdown, Git, etc.
  • Programming experience using Python, Perl, Ruby, Unix shells, etc.
  • Understanding of networking concepts such as IPs, Subnets, DNS, DHCP, etc.

Pay and Benefits

  • Get paid to learn by putting your love of Linux to work
  • Flexible hours:
    • Minimum 15 (maximum 25) hours per week during fall and spring semesters
    • Up to 40 hours per week during the summers
  • Starting at $10/hr
  • Regular raises based on performance

To Apply

Email your cover letter, resume, available work hours, and expected graduation date to

Service Data Analyst (Graduate Student Hourly Position)

The Academic Technology Design Team (ATDT), a unit within the Office of Information Technology (OIT), is hiring a Service Data Analyst (SDA). The SDA assists in the design of applied research, data gathering, analysis, reporting, and consulting on the effectiveness of OIT services.

This position reports to the Associate Director for Academic Technology Strategy and Support and works with internal and external stakeholders to understand the data and information that would help with decision making about service improvement efforts. This is a graduate hourly position for 10 hours per week at up to $16 per hour.

Key Responsibilities

  • Apply quantitative measurement design and data analysis techniques (e.g., survey responses and focus groups) to support OIT Service Process Excellence initiatives.
  • Develop assessments and evaluation protocols and design surveys.
  • Analyze, evaluate, and present data in a meaningful, effective manner to support data-driven decision making and improvement of OIT services.


  • Knowledge of quantitative methodologies and best practices.
  • Ability to apply appropriate statistical techniques for the analysis of assessment data.
  • Excellent decision-making, verbal, organizational, and written communication skills.   
  • Working knowledge of Qualtrics and statistical software, such as SPSS, Stata, R, or Tableau.

Applications should send a one-page resume and cover letter to Doris Cheung,

Application Deadline

This position is open until filled.

Learning Experience Design Graduate Assistant


The Office of Information Technology’s (OIT) Academic Technology Design Team (ATDT) is an innovative and dynamic group that designs, prototypes, and builds solutions to help CU Boulder leadership meet the campus’s strategic goals. The ATDT’s Learning Experience Designers (LXDs) collaborate with faculty to reenvision teaching and learning (see our Projects page for examples of our work). We are seeking a graduate student to join our team. This is a fantastic opportunity for an individual who is interested in education, technology, collaboration, design thinking, and improving the student experience on the CU Boulder campus.

As our graduate student assistant, your primary contribution will be related to the project and pilot work of the LXDs including, but not limited to:

  • Analyzing student participation in technology-enhanced learning experiences (e.g., discussion forums, student video projects)
  • Researching programs or approaches instituted at other organizations that may inform our work
  • Creating how-tos and best practices for pilot projects
  • Contributing to project assessment activities (e.g., classroom observations, focus groups, usability studies)
  • Identifying, testing, and assessing the efficacy of new technological solutions
  • Evaluating and compiling resources and image/video materials for projects
  • Organizing project- or pilot-related events
  • Updating and coordinating external documentation and web resources

The majority of the LXD Graduate Assistant work will be conducted in the Technology Learning Center. At times, you will also need to liaison with other units within OIT or the larger university community (e.g., Advising, the various schools and colleges).

Minimum Qualifications

  • Current CU Boulder graduate student in good standing
  • Excellent verbal and written communication skills
  • Ability to work both independently and collaboratively
  • Interest in improving learning
  • Comfortable working with both faculty and students
  • Demonstrated attention to detail and follow through
  • Available to start working Fall 2016 semester, upon completion of a criminal background check

Useful Qualifications

  • Optimistic
  • Dependable
  • Curious
  • Creative thinker
  • Experienced with educational research or other educational programs
  • Experienced with learning technologies (e.g., Desire2Learn, Clickers, Google Apps)
  • Inspired to learn!

Work Schedule

  • Flexible schedule
  • 20 hours/week, does not include tuition remission

Pay Rate

Wage range is $15-$16/hr depending on skills and experience


Applicants should send a one-page resume and cover letter to

Lead Learning Technology Consultant (Graduate Assistantship)

The Academic Technology Application Program (ATAP), a unit within the Office of Information Technology, is hiring a Lead Learning Technology Consultant (LTC). LTCs support faculty through email, phone, and in-person consultations on the use of CU Boulder's learning management system (LMS), Desire2Learn (D2L), and other educational technologies such as iClicker, Kaltura, VoiceThread, Qualtrics, and Google Apps. Assistance may include consulting with faculty on their use of technology for teaching; training faculty and instructors in technology; testing and researching features of technology tools; facilitating vendor provided training; writing help documentation; and helping the ATAP with other projects as needed.

This position reports to the Associate Director of the Academic Technology Applications Program. This is a fully-funded Graduate Assistantship for the academic year with a 0.4 (50%) appointment at the GPTI rate. An hourly appointment may be available for summer work.

Key responsibilities

  • Support the Associate Director of the Academic Technology Applications Program in the training, coordination, and development of LTCs and related team responsibilities.
  • Provide instructional and technological consulting in response to service ticket requests.
  • Work closely with Learning Experience Designers to provide ongoing support to the ATDT project portfolio.
  • Draft and/or update web tutorials and other documentation.
  • Organize and lead trainings and workshops related to OIT academic technology applications.
  • Additional duties as assigned.


  • Curiosity about technology and its application to teaching and learning.
  • Professional manner in assisting customers with a wide range of technological skill levels.
  • Responsibility, patience, and ability to work with limited supervision.
  • Previous experience supporting a LMS or similar technology.
  • Experience in a customer-service environment and/or technology support role.
  • Initiative and ability to self-teach new technologies when needed.
  • Strong preference is given to applicants with teaching experience, especially teaching with D2L.

The position requires a commitment of 20 hours per week.

Applicants should send a one-page resume and cover letter to Aisha Jackson,

Application Deadline: This position is open until filled.