The following jobs are open to currently enrolled students at the University of Colorado Boulder. OIT student jobs are also posted in CU's Student Employment Office.
OIT Staff positions are posted on the main University HR site.
The University of Colorado Boulder is an equal opportunity/affirmative action institution that does not discriminate on the basis of race, color, national origin, sex, age, disability,creed, religion, or veteran status.
What we do...
The IT Service Center provides IT computing support to the University of Colorado Boulder community over the phone, in person, and via email. We receive calls with questions that vary from "How do I access UCB Wireless" to "How do I set-up Outlook for the CU Boulder Exchange service”? to "How can I set-up a network printer?” just to name a few. Students have opportunities to be challenged every day, learn new things, help customers and co-workers with questions, and interact in a collaborative atmosphere.
Students at the IT Service Center are given the chance to learn and test out new applications and operating systems, contribute to the Knowledge Management database and are exposed to the latest in technology available at CU Boulder.
What your role would be...
IT Service Center analysts have the opportunity to do everything that the Help Desk does, including answering questions over the phone, by email, and helping people who come in to IT Service Center. Student analysts also have the opportunity to participate in projects such as software testing and technical documentation.
We will train you in the various services that we support. The knowledge we provide will be practical and useful in the future. In return, we ask that you bring your knowledge, experience, opinions, resources and ideas about customer service, problem solving, and troubleshooting, and help us to provide the best customer computer support imaginable.
What we're looking for people who are…
OIT Systems group now hiring highly-motivated Linux geeks to assist in the maintenance and support of over 400 servers across CU campus. Duties include OS installations and upgrades, hardware support, support for system backups, direct customer support, and many other duties involved in Linux server administration.
To apply, email cover letter and resume, summer and fall class schedule, and expected graduation date to Jason Hill (firstname.lastname@example.org).
The student will assist in the management and maintenance of computer systems and networks, including:
The General Desktop Support (GDS) department within the Office of Information Technology at the University of Colorado Boulder is now hiring entry-level computer support technicians. Applicants do not need to have previous experience in a computer-related field, however strong technical ability and a desire to learn is important. Primary job duties include providing in-person, hands-on technical assistance to faculty, staff, and students on both Mac and PC platforms. Typical case load includes:
The ideal candidate has experience troubleshooting a full range of computer problems, whether in a professional capacity, as a hobbyist or for family members and friends. In addition, technicians at OIT interact with faculty, staff, and students on a regular basis, and strong interpersonal skills are necessary to ensure a high level of customer service. Candidates should come prepared to discuss a range of hypothetical situations from technical to customer service in the interview.
These entry-level positions provide hands-on computer support to faculty, staff, and students on the CU Boulder campus via a walk-in computer support environment. This includes support for desktops and laptops running Windows 7/8/8.1, Apple Macintosh OS X.6 through OS X.9, Email, VPN, WWW, and various other services provided by OIT.
GDS provides ongoing technical and customer support training plus a great working environment on campus in the Telecommunication Center. If accepted for this position, you will be part of a successful team, making a difference for tens of thousands of computer users.