Jobs | Office of Information Technology


Last Updated: 09/08/2015


The following jobs are open to currently enrolled students at the University of Colorado Boulder. OIT student jobs are also posted in CU's Student Employment Office.

OIT Staff positions are posted on the main University HR site.

Staff Positions (Leaves the OIT Website)

The University of Colorado Boulder is an equal opportunity/affirmative action institution that does not discriminate on the basis of race, color, national origin, sex, age, disability, creed, religion, or veteran status. 

IT Service Center - IT Help Desk Analyst


What we do...

The IT Service Center provides IT computing support to the University of Colorado Boulder community over the phone, in person, and via email. We receive calls with questions that vary from "How do I access UCB Wireless" to "How do I set-up Outlook for the CU Boulder Exchange service”? to "How can I set-up a network printer?” just to name a few. Students have opportunities to be challenged every day, learn new things, help customers and co-workers with questions, and interact in a collaborative atmosphere.

Students at the IT Service Center are given the chance to learn and test out new applications and operating systems, contribute to the Knowledge Management database and are exposed to the latest in technology available at CU Boulder.

What your role would be...

IT Service Center analysts have the opportunity to do everything that the Help Desk does, including answering questions over the phone, by email, and helping people who come in to IT Service Center. Student analysts also have the opportunity to participate in projects such as software testing and technical documentation.

We will train you in the various services that we support. The knowledge we provide will be practical and useful in the future. In return, we ask that you bring your knowledge, experience, opinions, resources and ideas about customer service, problem solving, and troubleshooting, and help us to provide the best customer computer support imaginable.

What we're looking for people who are…

  • Energetic and enthusiastic about working on and learning about computers
  • Have strong communication and customer service skills
  • Have strong and varied technical backgrounds in PCs, Macintosh or Unix
  • Are about two years or more away from graduation
  • Can work 15-20 hours a week, minimum 3 hour work period
  • Weekends a plus


  • To apply with Jeeg Wilder, send an email to, or pick up an application form at the IT Service Center in the Technology & Learning Center (two buildings East of the UMC).
Linux Student System Administrator


OIT Systems group now hiring highly-motivated Linux geeks to assist in the maintenance and support of over 400 servers across CU campus. Duties include OS installations and upgrades, hardware support, support for system backups, direct customer support, and many other duties involved in Linux server administration.

Minimum Qualifications

  • Linux experience and interest
  • Basic understanding of programming concepts
  • Good communication skills and ability to work well with customers with a range of technical understanding
  • A demonstrated ability to learn independently
  • Strong work ethic
  • Two-year commitment required

Desired Qualifications

  • Programming experience using Perl, C/C++ and/or Unix shells

Work Schedule

  • Flexible hours. 12-20 per week during fall and spring. Up to 40 available in summers.
  • Pay and Benefits
  • Starting at $10/hr
  • Regular raises based on performance
  • Get paid to learn by putting your love of Linux to work
  • Excellent resume-building opportunity


To apply, email cover letter and resume, summer and fall class schedule, and expected graduation date to Eric Roseman (

Academic Technology Support (ATS), OIT Computing Labs and Kiosks, Engineering and Design


The student will assist in the management and maintenance of computer systems and networks, including:

  • Software and hardware setup and testing on enterprise lab computers
  • Computing Lab maintenance and management of software
  • Documentation
  • System and application support


  • $11.50 - $12.50 depending on experience.


  • High level of motivation
  • Good communication skills
  • Proficiency with microcomputer hardware and software
  • CU Boulder student


  • Position will work primarily at OIT offices in the Folsom stadium, 3rd floor and on campus as necessary.
  • Position provides opportunity to learn more about microcomputer systems than is possible in a classroom setting.


Teaching and Learning Applications Student Assistant

The Teaching and Learning Applications group within the Office of Information Technology (OIT) has an opening for a student employee to assist with basic application administration, and the provisioning of courses in the Desire2Learn learning management system. Applicants do not need to have previous experience in a computer-related field, however strong technical aptitude, attention to detail and ability to learn software applications quickly is important. Typical duties include:

  • Troubleshooting issues submitted to the Teaching and Learning Applications Program 
  • Communicating with Desire2Learn’s support team 
  • Daily creation of new courses 
  • Adding auditors, TA and other users to courses
  • Migrating course content
  • Validating that provisioning processes completed successfully

In addition, Student Assistants at OIT interact with faculty, staff, and students on a regular basis. Strong interpersonal skills are necessary to ensure a high level of customer service. Candidates should come prepared to discuss customer service, work ethic, and technical aptitude in the interview.

Minimum Qualifications

  • Graduate Level CU Boulder student
  • Excellent customer service skills
  • Strong verbal and written communication skills
  • Dependable and available to start work immediately upon completion of a background check
  • Demonstrated attention to detail
  • Interest in learning new and challenging technical skills

Useful Qualifications

  • Familiarity with Desire2Learn
  • Experience working with a Unix operating system
  • Experience resolving computer and software problems

Work Schedule

  • 10-20 hours/week. Must be able to work during the summer
  • Preferred work schedule is 8:00 AM to 12:00 PM or 1:00 PM -5:00 PM Monday through Friday
  • Flexible hours are negotiable after the start of classes

Pay and Benefits

  • Starting pay $12.00

How to Apply
Fill out the application.

*Optionally include a resume, letters of recommendation, and references

Identity and Access Management Student Assistant


The Identity and Access Management group within the Office of Information Technology (OIT) has an opening for a student assistant to assist with account management. Work will be located on East Campus. 

Minimum Qualifications

  • Excellent customer service skills
  • Attention to detail
  • Strong verbal and written communication skills
  • Dependable
  • Ability to pass a background check
  • Must be able to work on East campus

Desired Qualifications

  • Previous work in a computer-related course of student or work experience in a computer-related field
  • Experience working with databases is preferable


  • Scheduling of hours is flexible 2-3 days a week for a total of 10-15 hours/week.
  • Must be able to work Summer 2015 and must be available to train June 2015.


Starting pay is $12.00 per hour.

To apply, email cover letter and resume, summer and fall class schedule, and expected graduation date to Julie Heath (

Technology Learning Assistant (Graduate)

The Academic Technology Design Team, a unit within the Office of Information Technology, has positions open for one to three Technology Learning Assistants. The assistant will support faculty use of CU Boulder's online learning environment, Desire2Learn (D2L), and other educational technologies such as Kaltura, VoiceThread, Qualtrics, and Google Apps. Assistance may include consulting with faculty on strategic use of technology for teaching; training faculty and instructors in technology; testing and researching features of D2L; writing help documentation; conducting online research; and helping ATCs with other projects as needed.

A successful candidate should demonstrate:

  • Curiosity about technology and its application to teaching and learning
  • Professional manner in assisting a wide range of technological skill levels
  • Responsibility, patience, and ability to work with limited supervision
  • Previous experience supporting an LMS or similar technology
  • Experience in a customer-service environment and/or technology support role
  • Initiative and ability to self-teach new technologies when needed

The position requires a minimum of 10 hours per week, up to 20 hours of work per week. Applicants should be incoming or current graduate students. The position starts August 17th, but an earlier start date may be possible.

Applications should send a one-page resume and cover letter to Rebecca Kallemeyn ( Letter of reference and/or list of references are optional.

Application Deadline: These positions are open until filled. Applications submitted by August 1st will receive full consideration.

Questions regarding this position may be directed to Rebecca.

Wage Range: $13.00-$15.00/hr. depending on skills and experience.