Jobs

Last Updated: 12/16/2014

Overview

The following jobs are open to currently enrolled students at the University of Colorado Boulder. OIT student jobs are also posted in CU's Student Employment Office.

OIT Staff positions are posted on the main University HR site.

Staff Positions (Leaves the OIT Website)

The University of Colorado Boulder is an equal opportunity/affirmative action institution that does not discriminate on the basis of race, color, national origin, sex, age, disability,creed, religion, or veteran status. 

IT Service Center - IT Help Desk Analyst

Description

What we do...

The IT Service Center provides IT computing support to the University of Colorado Boulder community over the phone, in person, and via email. We receive calls with questions that vary from "How do I access UCB Wireless" to "How do I set-up Outlook for the CU Boulder Exchange service”? to "How can I set-up a network printer?” just to name a few. Students have opportunities to be challenged every day, learn new things, help customers and co-workers with questions, and interact in a collaborative atmosphere.

Students at the IT Service Center are given the chance to learn and test out new applications and operating systems, contribute to the Knowledge Management database and are exposed to the latest in technology available at CU Boulder.

What your role would be...

IT Service Center analysts have the opportunity to do everything that the Help Desk does, including answering questions over the phone, by email, and helping people who come in to IT Service Center. Student analysts also have the opportunity to participate in projects such as software testing and technical documentation.

We will train you in the various services that we support. The knowledge we provide will be practical and useful in the future. In return, we ask that you bring your knowledge, experience, opinions, resources and ideas about customer service, problem solving, and troubleshooting, and help us to provide the best customer computer support imaginable.

What we're looking for people who are…

  • Energetic and enthusiastic about working on and learning about computers
  • Have strong communication and customer service skills
  • Have strong and varied technical backgrounds in PCs, Macintosh or Unix
  • Are about two years or more away from graduation
  • Can work 15-20 hours a week, minimum 3 hour work period
  • Weekends a plus

Apply

  • To apply with Jeeg Salbian, send an email to salbian@colorado.edu, or pick up an application form at the IT Service Center in the Technology & Learning Center (two buildings East of the UMC).
Linux Student System Administrator

Description

OIT Systems group now hiring highly-motivated Linux geeks to assist in the maintenance and support of over 400 servers across CU campus. Duties include OS installations and upgrades, hardware support, support for system backups, direct customer support, and many other duties involved in Linux server administration.

Minimum Qualifications

  • Linux experience and interest
  • Basic understanding of programming concepts
  • Good communication skills and ability to work well with customers with a range of technical understanding
  • A demonstrated ability to learn independently
  • Strong work ethic
  • Two-year commitment required

Desired Qualifications

  • Programming experience using Perl, C/C++ and/or Unix shells

Work Schedule

  • Flexible hours. 12-20 per week during fall and spring. Up to 40 available in summers.
  • Pay and Benefits
  • $9-12 per hour, DOE
  • Regular raises based on performance
  • Get paid to learn by putting your love of Linux to work
  • Excellent resume-building opportunity

Contact

To apply, email cover letter and resume, summer and fall class schedule, and expected graduation date to Jason Hill (jason@colorado.edu).

Academic Technology Support (ATS), OIT Computing Labs and Kiosks, Engineering and Design

Description

The student will assist in the management and maintenance of computer systems and networks, including:

  • Software and hardware setup and testing on enterprise lab computers
  • Computing Lab maintenance and management of software
  • Documentation
  • System and application support

Pay

  • $11.50 - $12.50 depending on experience.

Qualifications

  • High level of motivation
  • Good communication skills
  • Proficiency with microcomputer hardware and software
  • CU Boulder student

Miscellaneous

  • Position will work primarily at OIT offices in the Folsom stadium, 3rd floor and on campus as necessary.
  • Position provides opportunity to learn more about microcomputer systems than is possible in a classroom setting.

Apply

Academic Design Strategy Manager

Official job postinghttp://www.jobsatcu.com/postings/87302

The Office of Information Technology (OIT) is seeking an experienced Academic Design Strategy Manager.

This position provides leadership among campus units that offer educational technology support, and specifically within OIT’s Academic Technology Design Team (ATDT). It works closely with faculty members and other design professionals to solve indeterminate teaching and learning problems by applying technologies and design principles to curricula, syllabi, and instructional modules.

This position advocates for design thinking among the ATDT and with academic technology support groups on campus. It manages the media, usability, and universal design services within OIT. This position is facile at a variety of design specialties and is able to integrate and synthesize those design specialties when applying them to learning problems.

Qualified applicants will have a bachelor’s degree in graphic design, industrial design, architecture, environmental design, rhetoric, cognitive psychology, computer science emphasizing human-computer interaction or artificial intelligence, organizational development or other closely related filed; one year of experience managing at least one employee; one year of experience working on a team that produced materials designed to help clients or customers learn; and six month’s experience engaging with indeterminate design problems.

Teaching and Learning Applications Student Assistant

Description
The Teaching and Learning Applications group within the Office of Information Technology (OIT) has an opening for a student employee to assist with basic application administration, and the provisioning of courses in the Desire2Learn learning management system. Applicants do not need to have previous experience in a computer-related field, however strong technical aptitude, attention to detail and ability to learn software applications quickly is important. Typical duties include:

  • Troubleshooting issues submitted to the Teaching and Learning Applications Program 
  • Communicating with Desire2Learn’s support team 
  • Daily creation of new courses 
  • Adding auditors, TA and other users to courses
  • Migrating course content
  • Validating that provisioning processes completed successfully

In addition, Student Assistants at OIT interact with faculty, staff, and students on a regular basis. Strong interpersonal skills are necessary to ensure a high level of customer service. Candidates should come prepared to discuss customer service, work ethic, and technical aptitude in the interview.

Minimum Qualifications

  • Graduate Level CU Boulder student
  • Excellent customer service skills
  • Strong verbal and written communication skills
  • Dependable and available to start work immediately upon completion of a background check
  • Demonstrated attention to detail
  • Interest in learning new and challenging technical skills

Useful Qualifications

  • Familiarity with Desire2Learn
  • Experience working with a Unix operating system
  • Experience resolving computer and software problems

Work Schedule

  • 10-20 hours/week. Must be able to work during the summer
  • Preferred work schedule is 8:00 AM to 12:00 PM or 1:00 PM -5:00 PM Monday through Friday
  • Flexible hours are negotiable after the start of classes

Pay and Benefits

  • Starting pay $12.00

How to Apply
Fill out the application.

*Optionally include a resume, letters of recommendation, and references