Jobs | Office of Information Technology


Last Updated: 06/13/2016


The following jobs are open to currently enrolled students at the University of Colorado Boulder. OIT student jobs are also posted in CU's Student Employment Office.

OIT Staff positions are posted on the main University HR site.

Staff Positions (Leaves the OIT Website)

The University of Colorado Boulder is an equal opportunity/affirmative action institution that does not discriminate on the basis of race, color, national origin, sex, age, disability, creed, religion, or veteran status. 

IT Service Center - IT Help Desk Analyst


What we do...

The IT Service Center provides IT computing support to the University of Colorado Boulder community over the phone, in person, and via email. We receive calls with questions that vary from "How do I access UCB Wireless" to "How do I set-up Outlook for the CU Boulder Exchange service”? to "How can I set-up a network printer?” just to name a few. Students have opportunities to be challenged every day, learn new things, help customers and co-workers with questions, and interact in a collaborative atmosphere.

Students at the IT Service Center are given the chance to learn and test out new applications and operating systems, contribute to the Knowledge Management database and are exposed to the latest in technology available at CU Boulder.

What your role would be...

IT Service Center analysts have the opportunity to do everything that the Help Desk does, including answering questions over the phone, by email, and helping people who come in to IT Service Center. Student analysts also have the opportunity to participate in projects such as software testing and technical documentation.

We will train you in the various services that we support. The knowledge we provide will be practical and useful in the future. In return, we ask that you bring your knowledge, experience, opinions, resources and ideas about customer service, problem solving, and troubleshooting, and help us to provide the best customer computer support imaginable.

What we're looking for people who are…

  • Energetic and enthusiastic about working on and learning about computers
  • Have strong communication and customer service skills
  • Have strong and varied technical backgrounds in PCs, Macintosh or Unix
  • Are about two years or more away from graduation
  • Can work 15-20 hours a week, minimum 3 hour work period
  • Weekends a plus


  • To apply with Danny Cantu, send an email to, or pick up an application form at the IT Service Center in the Technology & Learning Center (two buildings East of the UMC).
Linux Student System Administrator


OIT Systems group now hiring highly-motivated Linux geeks to assist in the maintenance and support of over 400 servers across CU campus. Duties include OS installations and upgrades, hardware support, support for system backups, direct customer support, and many other duties involved in Linux server administration.

Minimum Qualifications

  • Linux experience and interest
  • Basic understanding of programming concepts
  • Good communication skills and ability to work well with customers with a range of technical understanding
  • A demonstrated ability to learn independently
  • Strong work ethic
  • Two-year commitment required

Desired Qualifications

  • Programming experience using Perl, C/C++ and/or Unix shells

Work Schedule

  • Flexible hours. 12-20 per week during fall and spring. Up to 40 available in summers.
  • Pay and Benefits
  • Starting at $10/hr
  • Regular raises based on performance
  • Get paid to learn by putting your love of Linux to work
  • Excellent resume-building opportunity


To apply, email cover letter and resume, summer and fall class schedule, and expected graduation date to Eric Roseman (

Academic Technology Support (ATS), OIT Computing Labs and Kiosks, Engineering and Design


The student will assist in the management and maintenance of computer systems and networks, including:

  • Software and hardware setup and testing on enterprise lab computers
  • Computing Lab maintenance and management of software
  • Documentation
  • System and application support


  • $11.50 - $12.50 depending on experience.


  • High level of motivation
  • Good communication skills
  • Proficiency with microcomputer hardware and software
  • CU Boulder student


  • Position will work primarily at OIT offices in the Folsom stadium, 3rd floor and on campus as necessary.
  • Position provides opportunity to learn more about microcomputer systems than is possible in a classroom setting.


Teaching and Learning Applications Student Assistant


The Teaching and Learning Applications group within the Office of Information Technology (OIT) has an opening for a student employee to assist with basic application administration, and the provisioning of courses in the Desire2Learn learning management system. Applicants do not need to have previous experience in a computer-related field, however strong technical aptitude, attention to detail and ability to learn software applications quickly is important. Typical duties include:

  • Troubleshooting issues submitted to the Teaching and Learning Applications Program 
  • Communicating with Desire2Learn’s support team 
  • Daily creation of new courses 
  • Adding auditors, TA and other users to courses
  • Migrating course content
  • Validating that provisioning processes completed successfully

In addition, Student Assistants at OIT interact with faculty, staff, and students on a regular basis. Strong interpersonal skills are necessary to ensure a high level of customer service. Candidates should come prepared to discuss customer service, work ethic, and technical aptitude in the interview.

Minimum Qualifications

  • Graduate Level CU Boulder student
  • Excellent customer service skills
  • Strong verbal and written communication skills
  • Dependable and available to start work immediately upon completion of a background check
  • Demonstrated attention to detail
  • Interest in learning new and challenging technical skills

Useful Qualifications

  • Familiarity with Desire2Learn
  • Experience working with a Unix operating system
  • Experience resolving computer and software problems

Work Schedule

  • 10-20 hours/week. Must be able to work during the summer
  • Preferred work schedule is 8:00 AM to 12:00 PM or 1:00 PM -5:00 PM Monday through Friday
  • Flexible hours are negotiable after the start of classes

Pay and Benefits

  • Starting pay $12.00

How to Apply

Fill out the application.

*Optionally include a resume, letters of recommendation, and references

Identity and Access Management Student Assistant


The Identity and Access Management group within the Office of Information Technology (OIT) has an opening for a student assistant to assist with account management. Work will be located on East Campus. 

Minimum Qualifications

  • Excellent customer service skills
  • Attention to detail
  • Strong verbal and written communication skills
  • Dependable
  • Ability to pass a background check
  • Must be able to work on East campus

Desired Qualifications

  • Previous work in a computer-related course of student or work experience in a computer-related field
  • Experience working with databases is preferable


  • Scheduling of hours is flexible 2-3 days a week for a total of 10-15 hours/week.
  • Must be able to work Summer 2015 and must be available to train June 2015.


Starting pay is $12.00 per hour.

To apply, email cover letter and resume, summer and fall class schedule, and expected graduation date to Julie Heath (

Student Computer Support Technician


The General Desktop Support (GDS) department within the Office of Information Technology at the University of Colorado Boulder is now hiring entry-level computer support technicians. Applicants do not need to have previous experience in a computer-related field, however strong technical ability and a desire to learn is important. Primary job duties include providing in-person, hands-on technical assistance to faculty, staff, and students on both Mac and PC platforms. Typical case load includes:

  • Virus/Spyware remediation
  • Email setup/transfer
  • Printer setup
  • Driver installation
  • Software installation/uninstallation
  • OS reinstallation/setup
  • Wireless/Ethernet connection troubleshooting (Desktop/Laptop side only)
  • OS boot failure recovery
  • Basic data recovery

The ideal candidate has experience troubleshooting a full range of computer problems, whether in a professional capacity, as a hobbyist or for family members and friends. In addition, technicians at OIT interact with faculty, staff, and students on a regular basis, and strong interpersonal skills are necessary to ensure a high level of customer service. Candidates should come prepared to discuss a range of hypothetical situations from technical to customer service in the interview. 

These entry-level positions provide hands-on computer support to faculty, staff, and students on the CU Boulder campus via a walk-in computer support environment. This includes support for desktops and laptops running Windows 7/8/8.1, Apple Macintosh OS X.6 through OS X.10, Email, VPN, and various other services provided by OIT.

GDS provides ongoing technical and customer support training plus a great working environment on campus in the Telecommunication Center. If accepted for this position, you will be part of a successful team, making a difference for tens of thousands of computer users.

Minimum Qualifications                                                       

  • You must be currently enrolled at the University of Colorado Boulder with at least 6 credit hours during Fall 2015 to be eligible for this position
    • You do not need to be enrolled for summer courses at the University of Colorado Boulder
  • Excellent customer service skills
  • Desire to learn new and challenging technical skills

Useful Qualifications

  • Graduation year of 2016 or later
  • Experience resolving computer problems
  • Familiarity with mobile device platforms and resolving associated problems

Work Schedule

  • Flexible hours Monday through Friday
  • Some evening hours available
  • Some Sunday hours available
  • 15-25 hours/week during fall and spring. Limited hours available in summer (off season).

Pay and Benefits

  • Starting pay $10.25
  • Raise to $10.75 after training completion within 3 months of hire
  • Significant raises each semester up to a maximum of $15.00/hour
  • Potential for advancement into Team Lead position that earns up to $17.00/hour


To apply for this position, please complete the GDS application and email it to  Please note: A criminal background check is required for this position.

Student Technician I - Student Printing Services


This job’s duties include performing loading, filling, and maintaining printers in the computer labs, as well as other duties as assigned. Student Printing and Scanning (SPS) provides year-round support, so you must be available to work revolving weekends and over some school breaks. You must have a valid driver's license and be able to lift 50lbs. There is a fair amount of walking involved. A background check is required, as is a CU driving class (online). I am looking for a 2 year commitment. No experience is required—but it is a definite plus if you have any computer, software, or other related experience.

Pay and Benefits

$9.50 Hourly (starting salary)

Job Type

On-Campus Hourly, On-Campus Work Study

For more information about this opportunity, please see Job #8420 - Student Technician I at

If you would like to apply, please send your resume, class schedule and answers to the following questions to for consideration.

Please answer all of the following questions:

1. What class level are you at CU?

2. Can you commit to 2 years?

3. How many hours per week are you seeking? (I need people who are willing to work at least 15 hours per week. You may not necessarily be assigned that many.)

4. Are you able to work during the school breaks? If so, list which ones: fall, winter, spring, summer? (We collaborate on covering the hours during the breaks.)

5. Do you have any specific computer, hardware, and/or software skills? List your specific skills.

6. Do you have any supervisory experience? If so, describe with which company or work position you were a supervisor.

7. Do you have any mechanical, building, or maintenance experience? If so, describe your skills, duties, and work experience.