Jobs | Office of Information Technology

Jobs

Last Updated: 11/22/2016

Overview

The following jobs are open to currently enrolled students at the University of Colorado Boulder. OIT student jobs are also posted in CU's Student Employment Office.

OIT Staff positions are posted on the main University HR site.

Staff Positions (Leaves the OIT Website)

The University of Colorado Boulder is an equal opportunity/affirmative action institution that does not discriminate on the basis of race, color, national origin, sex, age, disability, creed, religion, or veteran status. 

Academic Technology Support (ATS), OIT Computing Labs and Kiosks, Engineering and Design

Description

The student will assist in the management and maintenance of computer systems and networks, including:

  • Software and hardware setup and testing on enterprise lab computers
  • Computing Lab maintenance and management of software
  • Documentation
  • System and application support

Pay

  • $11.50 - $12.50 depending on experience.

Qualifications

  • High level of motivation
  • Good communication skills
  • Proficiency with microcomputer hardware and software
  • CU Boulder student

Miscellaneous

  • Position will work primarily at OIT offices in the Folsom stadium, 3rd floor and on campus as necessary.
  • Position provides opportunity to learn more about microcomputer systems than is possible in a classroom setting.

Apply

Identity and Access Management Student Assistant

Description

The Identity and Access Management group within the Office of Information Technology (OIT) has an opening for a student assistant to assist with account management. Work will be located on East Campus. 

Minimum Qualifications

  • Excellent customer service skills
  • Attention to detail
  • Strong verbal and written communication skills
  • Dependable
  • Ability to pass a background check
  • Must be able to work on East campus

Desired Qualifications

  • Previous work in a computer-related course of student or work experience in a computer-related field
  • Experience working with databases is preferable

Hours

  • Scheduling of hours is flexible 2-3 days a week for a total of 10-15 hours/week.
  • Must be able to work Summer 2015 and must be available to train June 2015.

Pay

Starting pay is $12.00 per hour.

To apply, email cover letter and resume, summer and fall class schedule, and expected graduation date to Julie Heath (jheath@colorado.edu).

Student Computer Support Technician

Description

The General Desktop Support (GDS) department within the Office of Information Technology at the University of Colorado Boulder is now hiring entry-level computer support technicians. Applicants do not need to have previous experience in a computer-related field, however strong technical ability and a desire to learn is important. Primary job duties include providing in-person, hands-on technical assistance to faculty, staff, and students on both Mac and PC platforms. Typical case load includes:

  • Virus/Spyware remediation
  • Email setup/transfer
  • Printer setup
  • Driver installation
  • Software installation/uninstallation
  • OS reinstallation/setup
  • Wireless/Ethernet connection troubleshooting (Desktop/Laptop side only)
  • OS boot failure recovery
  • Basic data recovery

The ideal candidate has experience troubleshooting a full range of computer problems, whether in a professional capacity, as a hobbyist or for family members and friends. In addition, technicians at OIT interact with faculty, staff, and students on a regular basis, and strong interpersonal skills are necessary to ensure a high level of customer service. Candidates should come prepared to discuss a range of hypothetical situations from technical to customer service in the interview. 

These entry-level positions provide hands-on computer support to faculty, staff, and students on the CU Boulder campus via a walk-in computer support environment. This includes support for desktops and laptops running Windows 7/8/8.1, Apple Macintosh OS X.6 through OS X.10, Email, VPN, and various other services provided by OIT.

GDS provides ongoing technical and customer support training plus a great working environment on campus in the Telecommunication Center. If accepted for this position, you will be part of a successful team, making a difference for tens of thousands of computer users.

Minimum Qualifications                                                       

  • You must be currently enrolled at the University of Colorado Boulder with at least 6 credit hours during Fall 2015 to be eligible for this position
    • You do not need to be enrolled for summer courses at the University of Colorado Boulder
  • Excellent customer service skills
  • Desire to learn new and challenging technical skills

Useful Qualifications

  • Graduation year of 2016 or later
  • Experience resolving computer problems
  • Familiarity with mobile device platforms and resolving associated problems

Work Schedule

  • Flexible hours Monday through Friday
  • Some evening hours available
  • Some Sunday hours available
  • 15-25 hours/week during fall and spring. Limited hours available in summer (off season).

Pay and Benefits

  • Starting pay $10.25
  • Raise to $10.75 after training completion within 3 months of hire
  • Significant raises each semester up to a maximum of $15.00/hour
  • Potential for advancement into Team Lead position that earns up to $17.00/hour

Apply

To apply for this position, please complete the GDS application and email it to Shane.Kroening@colorado.edu.  Please note: A criminal background check is required for this position.

Student Technician I - Student Printing Services

Description

Student technicians needed to assist with the printing system in the computer labs. Duties include load/fill and daily rounds to maintain the printers across campus. Troubleshooting/problem solving skills preferred, and willing to perform any other duties as assigned. Prefer 3 semester commitment and wide availability. You must send a resume and a class schedule to the email listed.

Pay and Benefits

$9.50 Hourly (starting salary)

Job Type

On-Campus Hourly, On-Campus Work Study

If you would like to apply, please send your resume and class schedule to eldrenka@colorado.edu for consideration. For more information about this opportunity, please see Job #9533 - Student Technician I on the Student Employment site.

Student Unix/Linux System Administrator

Description

The Unix group within the Shared Infrastructure Services department of the Office of Information Technology at the University of Colorado Boulder is hiring highly motivated Unix and Linux enthusiasts to assist in the maintenance and support of the university's backend infrastructure as well as various departmental servers across the CU Boulder campus. Responsibilities include Operating System installations and upgrades, hardware troubleshooting and diagnostics, direct customer support, and various other duties involved in Unix and Linux server administration.

Minimum Qualifications

  • A self-driven interest/enthusiasm in learning and working with Unix/Linux
  • Excellent written and oral communication skills
  • Ability to understand and effectively explain technical details to customers
  • Attention to detail
  • Strong work ethic
  • Initiative to learn and work independently
  • Basic understanding of programming concepts
  • Two year commitment

Desired Qualifications

  • Knowledge of RHEL, Apache, MySQL, PHP, Yaml, Markdown, Git, etc.
  • Programming experience using Python, Perl, Ruby, Unix shells, etc.
  • Understanding of networking concepts such as IPs, Subnets, DNS, DHCP, etc.

Pay and Benefits

  • Get paid to learn by putting your love of Linux to work
  • Flexible hours:
    • Minimum 15 (maximum 25) hours per week during fall and spring semesters
    • Up to 40 hours per week during the summers
  • Starting at $10/hr
  • Regular raises based on performance

To Apply

Email your cover letter, resume, available work hours, and expected graduation date to sis-unix-jobs@colorado.edu

Lead Learning Technology Consultant (Graduate Assistantship)

The Academic Technology Application Program (ATAP), a unit within the Office of Information Technology, is hiring a Lead Learning Technology Consultant (LTC). LTCs support faculty through email, phone, and in-person consultations on the use of CU Boulder's learning management system (LMS), Desire2Learn (D2L), and other educational technologies such as iClicker, Kaltura, VoiceThread, Qualtrics, and Google Apps. Assistance may include consulting with faculty on their use of technology for teaching; training faculty and instructors in technology; testing and researching features of technology tools; facilitating vendor provided training; writing help documentation; and helping the ATAP with other projects as needed.

This position reports to the Associate Director of the Academic Technology Applications Program. This is a fully-funded Graduate Assistantship for the academic year with a 0.4 (50%) appointment at the GPTI rate. An hourly appointment may be available for summer work.

Key responsibilities

  • Support the Associate Director of the Academic Technology Applications Program in the training, coordination, and development of LTCs and related team responsibilities.
  • Provide instructional and technological consulting in response to service ticket requests.
  • Work closely with Learning Experience Designers to provide ongoing support to the ATDT project portfolio.
  • Draft and/or update web tutorials and other documentation.
  • Organize and lead trainings and workshops related to OIT academic technology applications.
  • Additional duties as assigned.

Qualifications

  • Curiosity about technology and its application to teaching and learning.
  • Professional manner in assisting customers with a wide range of technological skill levels.
  • Responsibility, patience, and ability to work with limited supervision.
  • Previous experience supporting a LMS or similar technology.
  • Experience in a customer-service environment and/or technology support role.
  • Initiative and ability to self-teach new technologies when needed.
  • Strong preference is given to applicants with teaching experience, especially teaching with D2L.

The position requires a commitment of 20 hours per week.

Applicants should send a one-page resume and cover letter to Aisha Jackson, aisha.jackson@colorado.edu.

Application Deadline: This position is open until filled.

OIT Communications Student Assistant

Description

The Communications group in the Office of Information Technology (OIT) is seeking a student assistant to join our team. This is a fantastic opportunity for creative types that aspire to go into communications, advertising, public relations, or marketing. You don’t have to speak Tech to apply, but you do need a high attention to detail.

As the student assistant, you’ll help us edit and develop content, brainstorm and implement marketing campaigns, contribute to social media channels, sharpen your web publishing skills, take photos, assist with video production, and run errands. Your colleagues will include a variety of communicators, a PR specialist, a designer, and a web developer. This job has it all and is located in the heart of campus, in the Technology Learning Center. You’ll walk away with experience that has proven time and time again to be a highlight on a resume.

Minimum Qualifications

  • CU Boulder student
  • Excellent verbal and written communication skills
  • Demonstrated attention to detail
  • Adaptable and willingness to learn
  • Dependable and available to start working soon and through the summer, upon completion of a criminal background check

Useful Qualifications

  • Experience using an email marketing tool like Marketing Cloud, MailChimp, or Emma
  • Experience writing and publishing content on the web through blogging tools or content management systems
  • Creative talents such as the ability to make graphics or flyers
  • Familiarity with Adobe Creative Cloud products
  • Familiarity with HTML
  • Previously or currently enrolled in a CU Boulder media related course or program
  • Inspired to learn about technology

Work Schedule

  • The position is available as early as December 1
  • Flexible schedule
  • 15 hours a week

Pay Rate

  • Bi-weekly pay starts at $12/hour

How to Apply