|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: SPS Mobile Print||Thursday, April 3, 2014 - 11:54am|
|Service Maintenance Scheduled: Voicemail System||Thursday, April 17, 2014 - 4:30am||Thursday, April 17, 2014 - 6:30am|
|Service Maintenance Scheduled: Mobile Printing||Friday, April 18, 2014 - 4:30am||Friday, April 18, 2014 - 6:30am|
|Service Maintenance Scheduled: UCB Files (monthly maintenance)||Friday, April 18, 2014 - 10:00pm||Friday, April 18, 2014 - 11:59pm|
|Service Maintenance Scheduled: Microsoft Exchange (monthly maintenance)||Friday, April 18, 2014 - 10:00pm||Friday, April 18, 2014 - 11:59pm|
|Service Maintenance Scheduled: Microsoft Exchange||Saturday, April 19, 2014 - 2:00pm||Saturday, April 19, 2014 - 6:00pm|
IT initiatives are essentially detailed items within the strategic plan. As these initiatives are generated through time using the BPE methodology described above, they will be added to this website.
The annual survey is designed to give us information about where we need to improve to increase your satisfaction with the services we provide. OIT will use this information to create our strategic plan.
Nearly half of the respondents surveyed as members of the CU-Boulder community completed the survey. Also, nearly a third of all those answering the survey (approximately 1,050 people) used the open text field at the end of the survey to enter customized comments.
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