Telephones & Long Distance Service
online resources for telecommunication services

Deaf and hard-of-hearing directory assistance:
303-492-0833.

What is Relay Colorado?

Relay Colorado is a telecommunications relay service which provides full telephone accessibility to people who are Deaf and hard-of-hearing. Specially trained relay agents complete all calls and stay on-line to relay messages either electronically over a Teletypewriter (TTY) to Deaf parties or verbally to hearing parties. This valuable communications tool gives all individuals who are Deaf and hard of hearing the opportunity to make or receive personal and business calls just like any other telephone user.

The relay service is available 24 hours a day, 365 days a year, with no restrictions on the length or number of calls placed. Relay Colorado is strictly confidential. Relay agents will not share information regarding the contents of any relay call, unless they are required to do so by state or federal law.

How Do I Use Relay Colorado?

Deaf and hard of hearing users call 1-800-659-2656 using a TTY or 1-800-659-4656 if using an ASCII computer interface. Hearing users call 1-800-659-3656. When the Relay Agent answers, communicate to them the telephone number that you would like to call. When a connection is established, the Relay Agent will relay what you say to the other caller and vice versa.

There is no charge for using the service and long distance calls can be placed through your preferred billing method.

Note: Computer users should set their communications software speeds ranging from 300 to 2400 bps and 8 bits / No Parity / 1 Stop Bit / Full Duplex. When calling at a rate of 300 or below, follow these settings using Half Duplex.