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ITS Help Documents
online document center—helping you help yourself

 

 

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Table of Contents
Getting Started
Connect to Campus Internet Services
Internet Security
Using E-mail
The Web
Using Your Telephone
ITS Computer Labs
Help for Specific Computer Platforms
More Help...
For Departments...


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On the ITS site
  ITS Help Centers
  Getting Started with Campus Technology

Using Your Telephone

Students—Telephone and Long Distance Service
On-campus residents should go here to learn about telephones in the residence halls and university apartments.
Using Your Telephone Guide
Enter your five-digit campus extension for up-to-date, comprehensive information customized just for your phone.
Using Voice Mail Manual
An online manual created to guide you through voice mail options and menus.
Finding Your Telephone Liaison
To find out who your Telecom liaison is, you can type your telephone extension into the form found on this liaison page and press return.
Call Center Documentation
Automatic Call Distribution (ACD)
Installing and Configuring CentreVu for a Virtual Private Network (VPN)
Instructions for installing and configuring Lucent CentreVu Supervisor 9.0 on a Windows XP/2000/ME operating system.

 

 

       
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Last reviewed: June 10, 2008

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