Smartphone Support—Help Documentation

ITS Help Documents >> ITS E-mail and Calendar Services Documentation >> Smartphone Support

Overview

ITS supports the use of the Apple iPhone and Windows Mobile 6 devices to connect to ITS services, such as e-mail and UCB Wireless. Use these resources to configure your device.

Support Documents

• Apple iPhone
  • Connecting to UCB Wireless
  • CULink Configuration
  • Microsoft Exchange
    • Microsoft Exchange Configuration
    • Exchange Global Address List Access
    • Exchange Troubleshooting Tips
  • Set Passcode
    • ITS highly recommends that iPhones are protected with a Passcode to protect your data and messages.
• Windows Mobile 6
  • Connecting to UCB Wireless
  • Microsoft Exchange Configuration
  • CULink Configuration
  • Setup the Device Lock (Scroll down to the Security and personal information section)
    • ITS highly recommends that Windows Mobile devices are protected with a device lock to protect your data and messages.
• Windows Mobile 5
  • Connecting to UCB Wireless
  • Microsoft Exchange Configuration
  • CULink Configuration
• Palm OS
  • Connecting to UCB Wireless
  • Microsoft Exchange Configuration
• Other Smartphone Operating Systems
  Note: ITS provides limited support for other smartphone operating systems. The instructions below will provide general configuration information that is not OS specific.
  • CULink Configuration
  • Microsoft Exchange Configuration
    

University policy (https://www.cu.edu/policies/General/IT-ResourceUserResp.pdf) requires that sensitive information not be stored on mobile devices unless specifically required for business needs. If sensitive information is required you are required to protect the information from disclosure either by encrypting the data or by use of a password or PIN on the device.

Get Help
IT Service Center
303-735-4357 (5-HELP from an on-campus phone)
help@colorado.edu