|
Table of Contents
Getting Started— Recommendations,
Support Standards and Policies
 |
Getting Started with Campus Technology |
|
Recommended Hardware and Software |
|
IT Service Center Supported Hardware
and Software |
|
ITS Policies |
|
Energy Saving Guidelines |
Connect to Campus Internet Services
|
Activating your IdentiKey |
|
Information about accounts
and servers |
|
Ethernet (High Speed Internet) Connectivity |
|
UCB Wireless |
Computer Security Awareness
|
Configuring Windows for
Auto-update |
|
Running Windows Update |
|
Use secure clients (Mac
and Windows) that will encrypt your password and sensitive data |
|
Install anti-virus software
to help deter disaster |
|
Select a strong password |
E-mail and Calendar Services
|
CULink |
|
Exchange |
|
E-mail Delivery Management |
|
E-mail Lists |
|
E-mail Tools |
|
ITS Bulk E-mail Usage |
|
Reporting E-mail Abuse |
|
Managing Spam Messages—How to
create spam filters |
|
Auto-reply (Vacation) Messages |
Help For Specific Computer Platforms
and Devices
|
Windows users |
|
Macintosh users |
|
UNIX users |
|
Smart Devices (Windows Mobile 6 and Apple iPhone/iPod
Touch) |
The Web— Creating Web Pages and
Using Web-Based Applications
|
Web Page Creation |
|
Using FTP (File Transfer Protocol) |
|
Understadning web permissions |
|
CULearn help |
|
SkillSoft help |
Using Your Telephone
|
Using your telephone guide |
|
Using voice mail manual |
|
TOTALComm@CU Long Distance Service |
|
Finding your telephone liaison |
|
Call center documentation |
ITS Computer Labs
|
Help for ITS Lab Users |
|
ITS Labs Procedures and Policies |
|
Finding an ITS lab |
For Departments. . .
|
IT Distributed Support Representatives—Tier
2 Support Program |
|
Software Licenses & Purchasing Programs |
|
