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E-mail and Calendar Services Documentation >> ITS's
Microsoft Exchange Service >> iPhone Troubleshooting
Tips
Troubleshooting Tips
If you are having trouble with your iPhone check these tips, and the iPhone limitations.
Information not being Pushed Through
1. Tap the Settings button.
2. Check to make sure that the Fetch New Data is set to Push.
Limitations
Function Group |
Service |
Expected Result |
Actual Result |
| Calendar |
Exchange |
View attendee status for an established meeting |
This feature is not supported. |
| Task |
Exchange |
Adding a task within the web client resultsin the task being pushed to the device |
Tasks are not supported on this device |
| Task |
Exchange |
Adding a task within the web client resultsin the task being pushed to the device |
This feature is not supported. |
| Task |
Exchange |
Editing a task on the device results in the task being updated on the web client |
This feature is not supported. |
| Task |
Exchange |
Removing a task within the web client results in the contact being removed from the device |
This feature is not supported. |
Get Help
IT Service Center
303-735-4357 (5-HELP from an on-campus phone)
help@colorado.edu |
