Office of Information Technology

ITS Website Reorganization and Redesign

Problem:

The current ITS website is difficult to use and poorly organized for the role it has grown to play in supporting campus IT.

Recommendation:

The committee recommends that ITS undertake a redesign of the website with the following goals:

• Strive to incorporate modern usability standards.
• Enable simpler navigation.
• Examine methods of providing solution based information.
• Examine role based portal technologies as possible replacements.
• Provide greater dynamic content to advise users of outages or current conditions.