Registrars & ISIS

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Major Issue:

The introduction of the Integrated Student Information System (ISIS) suite of tools and supporting technologies represents a significant disruptive technology event that replaces aging systems, provides modern technologies and data structures, provides additional enterprise tools, and represents an opportunity to greatly improve the administrative services required to support university students. This change and the opportunities it provides come at a time of deep resource limitation felt at a state and national level. The challenge for this strategic planning cycle is to recognize and identify priority investments that create an agile, participative data application environment supporting key student services, while enhancing students' educational experience and enabling campus objectives amidst the turmoil of change and economic constraint.

Specific Recommendations:

  1. Pursue Technology Initiatives To Achieve Effective ISIS Utilization and Resource Efficiencies
  2. Make Meaningful Data Available Through Data Services Standards and Approaches
  3. Establish Service and Governance Initiatives To Provide Direction, Clarity, and Opportunity
  4. Encourage primary reliance on university wide reporting tools and the data warehouse for data reporting purposes.

Evaluation:

How will we know that we are successful?

  • Campus departments have a well defined process for requesting and receiving ISIS support and services.
  • Computer Support Representatives (CSRs) express satisfaction in being well informed about ISIS and changes to ISIS.
  • Innovative development of new services still occurs but using a well-conceived architecture for extending the services of ISIS. Services can be built relatively quickly using standard data services approaches.
  • UIS supports a small number of standard services instead of many custom services that are expensive to maintain and support.
  • The campus has adopted a common, comprehensive relationship management approach. This approach supports a system for collecting and monitoring student activities, and provides much better communication and follow-through with students.
  • Campus departments will have access to an up-to-date registry (catalog) of services and applications. Decisions to acquire new third-party systems are be based on a careful evaluation of available CU services prior to new acquisitions.
  • The Registrar will have an up-to-date inventory of all systems on campus that contain student data.
  • The protection and privacy of student data continues to be a top-level priority and is well understood by all departments. Policies will be clear, up-to-date, and followed.
  • The university is using a common, comprehensive identity management system to support security policies and procedures, as well as providing a common, trustworthy source of data for personal identity and affiliations.
  • Departmental systems that were built for data reporting purposes will be reduced and replaced by effective use of the new university-wide data reporting tools and data warehouse.
  • The Registrar's office (and other central IT units, including Institutional Research) provides a standard set of queries and reports that provide a high-degree of reliable and accurate student and trend data.
  • The central data warehouse architecture meets greater than 90% of all campus reporting needs.
  • Campus recruiting goals are achieved utilizing ISIS data systems.
  • Retention processes are defined and ISIS data will demonstrate measurable positive achievement of retention goals.
  • Services or service prototypes exist supporting the latest social computing or technology devices.
  • "Student of Concern" processes depend heavily on ISIS data and integration services.Total cost of data access for departments is measurably less due to ISIS data services.
  • The defined integration architecture is also the architecture of choice for campus developers.
  • Upgrade schedules, testing requirements, quality and training standards for the development of ISIS integrations are defined and available to all potential providers.
For questions about ITSP, please contact Marin Stanek by email at Marin.Stanek@colorado.edu or phone at 303-735-5225.