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 Tuesday, June 26, 2007 IssueFaculty/Staff E-Newsletter

IN THE SPOTLIGHT


Learning opportunities provide job enhancement
By Linda Besen, Publications and Creative Services

"Learning is like rowing upstream; not to advance is to drop back," advises a Chinese proverb. Organizational and Employee Development (OED) provides learning opportunities to CU-Boulder employees "from hire to retire."

OED coordinates numerous seminars—from learning how to hire and supervise student employees (in partnership with the Office of Financial Aid), to applying principled negotiation to workplace conflicts (presented by the Ombuds Office). They offer CU 101, an overview of "How to Conduct the Business of the University," as well as focused training on specific topics to individual offices.

How do they manage this with a staff of four? "Coordination is our middle name," said Mark Augustin, director of OED since 1996. "A lot of our job is working with different units on campus and tapping into excellent existing resources." For example, the CU 101 series is taught by campus experts, and some of the development seminars are offered in partnership with the University Leadership Development Institute, a System Administration resource.

Augustin is also a member of the Organizational Development team, a coordinated effort of OED, the Faculty and Staff Assistance Program, the Office of Victim Assistance, and Counseling and Psychological Services. The team reaches about 2,500 employees each year. Popular offerings include facilitated retreats, departmental training on a variety of topics, and upward evaluations of supervisors (where employees evaluate their supervisors).

Shashi Pillai coordinates University Perspective, a popular nine-month leadership development program. "The program continues to 'wow' staff, as they are given an opportunity to learn firsthand about the individual campuses by visiting each campus and its leaders, and also about the legislative process by visiting the state capitol," said Pillai.

Omaira Bankston specializes in Spanish/English interpretation and training. She helped organize English as a Second Language (ESL) classes that are now offered by departments that employ members of the ESL community. She has also offered computer classes in Spanish that have improved the jobs of more than 300 employees.

Like OED, the Office of Labor Relations (OLR) partners with other university and campus units to provide certification training such as the Payroll Personnel Liaison (PPL) training, headed by Tangie Sutton. The OLR trains supervisors and employees on the university's Performance Pay Program. Performance management training is provided by Pakou Cha.

For less formal job enhancement, the Department of Human Resources maintains the OED resource library in ARC room 357 where employees can check out books, journals, and audio tapes. The library website lists 19 pages of resource material.


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