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 Tuesday, February 27, 2007 IssueFaculty/Staff E-Newsletter

IN THE SPOTLIGHT


People Behind the Scenes
People Behind the Scenes

Who keeps our university in top shape? It's the People Behind the Scenes! Meet Brian Brown, Blake Ives, Patrick Diaz, Becky Korte, and Alex Martinez, dispatchers with the CU-Boulder Department of Public Safety.

Brian Brown

What is one thing you would like people to know about the work you do?
I would like the people to know we are here to help and serve and I don't think that can be emphasized enough. CU has its own fully functioning Public Safety department with incredible resources. Community policing is an important part of the police mission at CU and our mission as well.

What do you like best about being a part of the CU community?
Being able to efficiently help and connect people with what resources they need. In a way it's amazing that we can effectively mobilize and assist the campus community in a matter of minutes or even seconds. Because we dispatch for the Public Safety department we are able to pull in many resources on various radio channels and work on many different missions to command a presence for a common goal, if needed. I enjoy being a part of the community, and simply part of a department within the whole community that works with any other department to achieve goals.

What is your favorite activity/interest outside of work?
Space-walking.... Okay, maybe in the future, but flying will do for now!

Blake Ives

What is one thing you would like people to know about the work you do?
Police dispatching has been called the "invisible service." The dispatcher does not respond to the scene of a crime or an emergency. Dispatchers collect and distribute information, obtain facts and observations from the public and police, and assign resources where they are required or most needed. Dispatchers refer callers to the best resource to handle their needs or send help to those who require it in the field. Dispatchers get as much information as they can in a timely fashion, and direct the caller to the best source of help, or send help to the caller.

What do you like best about being a part of the CU community?
The best aspects of the university community are its variety and diversity. At work, dealing with all the students, staff, and faculty presents unique problems, as well as solutions. When off duty the campus presents many opportunities for entertainment to continuing education, from Shakespeare to tree identification walks through campus.

What is your favorite activity/interest outside of work?
I am a woodturner. I use a wood lathe to create objects from common and exotic woods, including pens, bows, and vases.

Patrick Diaz

What is the one thing you would like people to know about the work you do?
We are friendly people, but sometimes the job requires us to sound stern and mean-spirited. But rest assured, we are friendly people.

What do you like best about being a part of the CU community?
I enjoy taking pride in the university's various accomplishments, be they academic or athletic or otherwise. I especially enjoy reminding my Ram friends of those accomplishments.

What is your favorite activity/interest outside of work?
Spending time with family. And watching Jeopardy!

Becky Korte

What is one thing you would like people to know about the work you do?
Working for a campus police department dispatch center is a new adventure every day. We never know what kind of call may be coming in when the phone rings. We are staffed 24 hours a day, seven days a week every day of the year. We are the certified 911 answering point for campus. Your 911 calls from campus phones come into our center. If you are on a cell phone the call may initially go to the Boulder call center, and they will immediately forward your call to us. We dispatch police officers and enable a fire or medical response through an integrated CAD (computer aided dispatch) computer.

What do you like best about being a part of the CU community?
I would have to say that I enjoy being able to assist students, faculty and staff with the response or information that they may need from our department or direct them to another department when necessary. Being able to work with students who may be calling the police for the first time, helping a faculty or staff member deal with a problem or concern, or getting emergency assistance to those in need is my part in the everyday effort to keep campus open and running smoothly.

What is your favorite activity/interest outside of work?
I have many activities and joys in my life. Being a second generation Boulder native means a real love for the mountains. I also find real joy singing in the Boulder Chorale, a non-audition community choir of 130 voices.

Alex Martinez

What is one thing you would like people to know about the work you do?
Anyone who calls for any kind of Public Safety assistance–be it 911 Emergency or Police assistance, to parking enforcement and general assistance throughout the university–will probably speak to a dispatcher. Think about this: if you were to imagine all of the phone calls that a normal city police department receives and shrink it down to the size of the university, we receive the same types of calls as a municipal police department, and there are also lots of calls that can only be handled within CUPD.

What do you like best about being a part of the CU community?
The best thing about being part of the university community is that we work with lots of different departments throughout CU, from CU Athletics to Facility Management, and also with the CU student centers, such as the UMC and the Student Recreation Center.

What is your favorite activity/interest outside of work?
A few activities that are considered to be my favorites outside of work are reading and watching CU home sporting events. GO BUFFS!

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