Job Skills Development and Enhancement Seminars

Organizational and Employee Development Department seminars are information-centered. The underlying objective for the instructor is to outline a prescribed way to complete a concrete task or adhere to specific policies. Seminars are generally under four hours in length.

All offerings are free of charge for Boulder faculty and staff. For System Administration, a $25.00 fee will be charged to the participant's department. To register: call Organizational and Employee Development at 2-8103, unless otherwise noted.

Click on the seminar title to get the class description.

Seminar	Date	Time	Location
Being Your Own Best Advocate	7/09/09	9:00 a.m. - 10:30 a.m.	ARC 346
Communication	8/25/09	9:00 a.m. - 11:00 a.m.	ARC 346
	10/20/09	CANCELLED	ARC 546
	12/02/09	9:00 a.m.-11:00 a.m.	ARC 346
	2/25/10	9:00 a.m. - 11:00 a.m.	ARC 346
	4/14/10	9:00 a.m. - 11:00 a.m.	ARC 346
Customer Service Seminar	6/18/09	9:00 a.m. - 11:00 a.m.	ARC 346
	9/30/09	9:00 a.m. - 11:00 a.m.	ARC 346
	11/10/09	9:00 a.m. - 11:00 a.m.	ARC 346
	3/25/10	9:00 a.m. - 11:00 a.m.	ARC 346
	5/19/10	9:00 a.m. - 11:00 a.m.	ARC 346
Email and Business Writing	8/13/09	9:00 a.m. - 12:00 p.m.	ARC 346
	11/5/09	9:00 a.m. - 12:00 p.m.	ARC 346
	2/17/10	9:00 a.m. - 12:00 p.m.	ARC 546
	5/18/10	9:00 a.m. - 12:00 p.m.	ARC 346
Emotional Intelligence	11/18/09	9:00 a.m. - 11:00 a.m.	ARC 346
	5/4/10	9:00 a.m. - 11:00 a.m.	ARC 346
Generations in the Workplace	9/9/09	8:30 a.m. - 12:00 p.m.	ARC 346
	12/9/09	8:30 a.m. - 12:00 p.m.	ARC 346
	3/11/10	8:30 a.m. - 12:00 p.m.	ARC 346
	5/13/10	8:30 a.m. - 12:00 p.m.	ARC 346
How to Run an Effective Meeting	8/12/09	9:00 a.m. - 11:00 a.m.	ARC 346
	1/6/10	9:00 a.m. - 11:00 a.m.	ARC 346
Humor in the Workplace	7/8/09	9:00 a.m. - 11:00 a.m.	ARC 346
	10/22/09	9:00 a.m. - 11:00 a.m.	ARC 346
	1/26/10	9:00 a.m. - 11:00 a.m.	ARC 346
	4/15/10	9:00 a.m. - 11:00 a.m.	ARC 346
	6/10/10	9:00 a.m. - 11:00 a.m.	ARC 346
Presentation Skills Part 1	10/6/09	9:00 a.m. - 11:30 a.m.	ARC 346
	3/10/10	9:00 a.m. - 11:30 a.m.	ARC 346
Presentation Skills Part 2	11/3/09	9:00 a.m. - 11:30 a.m.	ARC 346
	4/6/10	9:00 a.m. - 11:30 a.m.	ARC 346
RealColors	9/25/09	9:00 a.m. - 11:30 a.m.	ARC 346
	2/12/10	9:00 a.m. - 11:00 a.m.	ARC 346
	6/11/10	9:00 a.m. - 11:00 a.m.	ARC 346
Time Management
	9/23/09	9:00 a.m. - 11:00 a.m.	ARC 346
	1/13/10	9:00 a.m. - 11:00 a.m.	ARC 346
	3/17/10	9:00 a.m. - 11:00 a.m.	ARC 346

Being Your Own Best Advocate Seminar
Instructor: Carole Anderson, University of Nevada, Reno
In order to move ahead professionally and be in control of your life, taking care of yourself must take priority! Being Your Own Best Advocate will teach you strategies for focusing on what’s important to you and ways to use those strategies to promote yourself in the best light. Learn how to bring solutions to those in higher level positions. Being your own best advocate also means becoming a life long learner, being ready for change when it happens as well as embracing it and building relationships of mutual respect.
Learning Objectives: • Define an advocate • Learn strategies for being your own best advocate • Learn the benefits of networking • Determine an action plan for being your own best advocate

Communication Seminar
Instructor: Omaira Bankston/Katherine Skallerud
This 2 hour communication seminar focuses on analyzing barriers that inhibit listening skills. Identify skills in speaking clearly, directly, and strategize solutions to communication challenges. If you're committed to enhancing this skill, then this seminar is designed for you! (Min 8 participants)


Customer Service Seminar
Instructor: Omaira Bankston/Katherine Skallerud
Would you like to sharpen your customer service skills? This 2 hour seminar will give you practical skills in providing good customer service every time. Learn to handle irate customers while maintaining a positive attitude and more. (Min 8 participants)


Email and Business Writing
Instructor: Katherine Skallerud
If you think you suffer from “writer’s block” every time you sit down to write, this seminar could change your perception about writing. It is designed to help you communicate more effectively through e-mail and business letter writing. You will improve your communication skills by learning to write clearly, concisely, and humanely. (Min 8 participants)

Emotional Intelligence
Instructor: Mark Augustin/Katherine Skallerud
Emotional Intelligence (EI) is the ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships. EI has been shown to increase job performance, productivity, and personal excellence. Come to this 2-hour seminar to explore this important ability and gain skills to improve your own emotional intelligence. (Min 8 participants)

Generations in the Workplace
Instructors: Katherine Skallerud & Omaira Bankston
Ever wonder if generational differences are hampering your workplace effectiveness? This seminar will examine the different perspectives each generation brings to the workplace as well as offer tips on how to maximize interactions with co-workers. Special emphasis will be placed on communicating with, motivating, and rewarding different generations. (Min 8 participants)


How to Run an Effective Meeting
Instructor: Omaira Bankston
Do you think meetings are a waste of time? Have you attended a meeting and wondered why you were there? This seminar will allow you to identify the basic elements of organizing and running effective meetings. We will discuss the importance of defining the purpose of a meeting and how to create and use an agenda. (Min 8 participants)

Humor in the Workplace
Instructor: Katherine Skallerud
Does reducing stress, increasing mental flexibility and enhancing productivity sound appealing?  Accomplish all of the above by attending Humor in the Workplace!  This two hour seminar will define what humor is, determine appropriate uses of humor in the workplace, and identify strategies to make your workplace more humorous. (Min 8 participants)


Presentation Skills Seminar - Part 1
Instructor: Mark Augustin
Are you afraid to speak in public? Does the audience intimidate you? Attend this workshop and learn skills that will help you turn stage fright into stage presence. We will focus on skills that you have direct control over when presenting information to a group. As you learn the skills and use them, your self-confidence will increase along with the participant evaluations for your session. (Min 8 participants)


Presentation Skills Seminar - Part 2
Instructor: Mark Augustin
Building on the skills learned in Part 1, this session will focus on the other two areas to consider when providing a training session: Content, and Technical Support/Environment. Participants will learn how to put variety into their sessions to keep the audience engaged, as well as how to determine which room set up will work best for your session. (Min 8 participants)


RealColors
Instructor: Mark Augustin
For centuries, people have searched for ways to peek into the human mind. The Greek philosopher, scientist and physician, Hippocrates wrote that all human beings could be divided into four distinct personality types. Real Colors is an instrument based on the more modern Temperament theories developed by David Keirsey. It is designed to help people recognize, accept, learn to value and understand human behaviors to improve empathy and communication in the workplace. (Min 8 participants)


Time Management Seminar
Instructor: Omaira Bankston/Katherine Skallerud
Do you find yourself wishing there were more hours in a day? Are you spending a lot of time looking for misplaced items on your desk and your filing cabinets? Getting and staying organized takes discipline and commitment. Attend this workshop to learn how to organize your work and manage clutter and paperwork more efficiently. (Min 8 participants)